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What's in it for you?
A fixed base salary of €3.300 - €3.800 + 13th month and other advantages
Easily accessible location (at Mechelen Station)
Feel the excitement of working in a start-up (founded 2018).
Be in the know about the innovations with our top clients including Telenet, Engie, Colruyt, Liantis, BARCO, KBC, BBDO, Burger King, D’Ieteren, …
Professional and informal work environment
What skills do you have?
You have great organizational skills, particularly in project management, account overview & budget management. You have attention to detail.
You pro-actively communicate, you love to work with people & go the extra mile for your clients.
You know which expert to activate depending on the situation and are a problem solver. You are able to communicate professional at any level in the organization (or are willing to learn to do this).
You like details, you meticulously manage all angles of your work. You know your client and you make sure they can rely on you (and BUFFL)
You have a minimum of 2 years of work experience and are looking for a meaningful challenge!
Company information
BUFFL believes that 99% of innovations should improve people’s lives.
Beautiful office in Mechelen
Fast growing start-up with huge growth potential
BUFFL can help you validate the right things at the right time. Check assumptions, define questions for your survey, help you analyse the collected data, define conclusions, and help you pivot or scrap your innovations when needed.
Unique company culture
What's in it for you?
A fixed base salary of €3.300 - €3.800 + 13th month and other advantages
Easily accessible location (at Mechelen Station)
Feel the excitement of working in a start-up (founded 2018).
Be in the know about the innovations with our top clients including Telenet, Engie, Colruyt, Liantis, BARCO, KBC, BBDO, Burger King, D’Ieteren, …
Professional and informal work environment
What skills do you have?
You have great organizational skills, particularly in project management, account overview & budget management. You have attention to detail.
You pro-actively communicate, you love to work with people & go the extra mile for your clients.
You know which expert to activate depending on the situation and are a problem solver. You are able to communicate professional at any level in the organization (or are willing to learn to do this).
You like details, you meticulously manage all angles of your work. You know your client and you make sure they can rely on you (and BUFFL)
You have a minimum of 2 years of work experience and are looking for a meaningful challenge!
Company information
BUFFL believes that 99% of innovations should improve people’s lives.
Beautiful office in Mechelen
Fast growing start-up with huge growth potential
BUFFL can help you validate the right things at the right time. Check assumptions, define questions for your survey, help you analyse the collected data, define conclusions, and help you pivot or scrap your innovations when needed.
Unique company culture
Why work at Buffl?
You are crucial on our journey to challenge the status quo & disrupt decision making in innovation processes. You will advise & onboard a diverse set of clients on which validation experiments to conduct and which decisions to make based on the insights gathered in the BUFFL platform. Your final goal is to demonstrate the value of instant decisions in all kinds of situations.
Survey Software
60% male 40% female
20+ awesome colleagues
Why work at Buffl?
You are crucial on our journey to challenge the status quo & disrupt decision making in innovation processes. You will advise & onboard a diverse set of clients on which validation experiments to conduct and which decisions to make based on the insights gathered in the BUFFL platform. Your final goal is to demonstrate the value of instant decisions in all kinds of situations.
Survey Software
60% male 40% female
20+ awesome colleagues
What your job will look like
.
As a Customer Service Manager (CSM) you report to and work in tandem with a Client Service Director (CSD, either a founder or a senior profile with at least 20y experience) to serve our most important (long-term collaboration) clients.
As BUFFL is a matrix organization, you are also part of a team of CSMs, who coach and learn from each other on the specific domain expertise required.
Driven by your curiosity, your first responsibility is to understand the business challenges of your client.
In combination with your CSD you identify opportunities for improving performance & impact at the client.
you document interactions, plan meetings, pro-actively follow-up on open action points, you manage timings and ensure the budget is under control. All in all, you ensure high quality in delivery and make sure the client is satisfied.
Possible in consultation
.
What your job will look like
As a Customer Service Manager (CSM) you report to and work in tandem with a Client Service Director (CSD, either a founder or a senior profile with at least 20y experience) to serve our most important (long-term collaboration) clients.
As BUFFL is a matrix organization, you are also part of a team of CSMs, who coach and learn from each other on the specific domain expertise required.
Driven by your curiosity, your first responsibility is to understand the business challenges of your client.
In combination with your CSD you identify opportunities for improving performance & impact at the client.
you document interactions, plan meetings, pro-actively follow-up on open action points, you manage timings and ensure the budget is under control. All in all, you ensure high quality in delivery and make sure the client is satisfied.
Possible in consultation
.
Buffl's mission
We want to be a caring and future-proof company that allows your organization to stay relevant by taking actionable decisions.
.
Buffl's mission
We want to be a caring and future-proof company that allows your organization to stay relevant by taking actionable decisions.
About Buffl
Want to know if your innovation is worth executing? Say ciao to difficult surveys, complicated procedures and boring reports. BUFFL makes validation effortless. Your target audience gets crystal clear questions. And you’ll receive real-time reliable information. So you can build a better product or service.
Your application process
Apply to the job!
We’ll meet over the phone
Interview with Seppe Frooninckx, the founder
Interview + meet the team
Job offer!
Got any questions?
Call us!
Maxim Garritsen
Maxim will go above and beyond to get you the job you wish for!