Base salary varies between €3.000 and €4.200 depending on experience
Choose your gear: Mac or Windows
Great lunch, drinks, parties and a company boat
Lots of freedom in your job and flexible working hours
Super nice office overlooking the canals of Amsterdam
Relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas digital marketing, e-commerce or IT
Experience in account management, pre-sales, project-management and/or technical support
You know how to coordinate large project with many different stakeholders and can move a project from A to B
You are motivated by finding great solutions for our partners and you will be able to offer a truly service-oriented approach
Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, Confluence, Zendesk, ZOHO CRM)
SO Connect builds and markets easy-to-use digital tools for local businesses to win online. Its tools allow local businesses to update and publish all their company information in one go on 50+ platforms such as Google Maps, Uber, Facebook, Waze, and Apple Maps.
Businesses can manage all reviews from different sites in one place and can get new customer reviews within a few clicks. Complete and consistent information everywhere, a positive review score, and a better website undeniably lead to more phone calls, website traffic, and visits and, thus, business growth.
SO Connect provides these online visibility tools as a white-label solution for partners and resellers who have access to local business customers.
Enabling them to bring an innovative product to market whilst increasing their customers’ willingness to stick around and recurring revenue.
SO Connect strongly believes that bringing their products to market via partners and resellers will result in a more affordable product due to lower customer acquisitions cost, and gives the SMB customer the comfort of working with a supplier that they already trust and work with.
Base salary varies between €3.000 and €4.200 depending on experience
Choose your gear: Mac or Windows
Great lunch, drinks, parties and a company boat
Lots of freedom in your job and flexible working hours
Super nice office overlooking the canals of Amsterdam
Relevant professional experience at a B2B software company in relation to a product requiring explanation, preferably in the areas digital marketing, e-commerce or IT
Experience in account management, pre-sales, project-management and/or technical support
You know how to coordinate large project with many different stakeholders and can move a project from A to B
You are motivated by finding great solutions for our partners and you will be able to offer a truly service-oriented approach
Ideally, you already worked with ticket and CRM systems in the past (e.g. Jira, Confluence, Zendesk, ZOHO CRM)
SO Connect builds and markets easy-to-use digital tools for local businesses to win online. Its tools allow local businesses to update and publish all their company information in one go on 50+ platforms such as Google Maps, Uber, Facebook, Waze, and Apple Maps.
Businesses can manage all reviews from different sites in one place and can get new customer reviews within a few clicks. Complete and consistent information everywhere, a positive review score, and a better website undeniably lead to more phone calls, website traffic, and visits and, thus, business growth.
SO Connect provides these online visibility tools as a white-label solution for partners and resellers who have access to local business customers.
Enabling them to bring an innovative product to market whilst increasing their customers’ willingness to stick around and recurring revenue.
SO Connect strongly believes that bringing their products to market via partners and resellers will result in a more affordable product due to lower customer acquisitions cost, and gives the SMB customer the comfort of working with a supplier that they already trust and work with.
We’re looking for a Customer Success Manager, who is critical in both securing partners in pre-sales right through to post-implementation and facilitate ongoing success of our partnerships. All this while having a technical and can-do mindset to get the project done.
You will build an extensive relationship with the partner, are an excellent project-manager and know a thing or two about integrations such as Webhooks, API’s and understand a platform ecosystem. All this in order to move projects from A to Z and therefore, making sure partners are able to go live and can (re)sell our products.
We’re looking for a Customer Success Manager, who is critical in both securing partners in pre-sales right through to post-implementation and facilitate ongoing success of our partnerships. All this while having a technical and can-do mindset to get the project done.
You will build an extensive relationship with the partner, are an excellent project-manager and know a thing or two about integrations such as Webhooks, API’s and understand a platform ecosystem. All this in order to move projects from A to Z and therefore, making sure partners are able to go live and can (re)sell our products.
You will manage the ongoing technical relationship with partners, from pre-sales to implementation to providing them with ongoing technical support.
As part of sales process, play key role in the preparation of Requests for Proposals (pre-sales), and solving prospect configuration challenges (i.e. how do we integrate our products).
The Partner Success Manager plays a pivotal role in enabling our growth and innovation agenda - the Partner Success Manager knows the SO Connect platform, our more common best practices, and use cases in order to guide the customer.
You are responsible for identifying deployment and technical issues for partners during the pre-sales process, considering creative solutions and establishing and maintaining strong relationships throughout the partnership.
You will take ownership on training the partner in order to make sure they are technically capable of supporting the product.
To be determined
You will manage the ongoing technical relationship with partners, from pre-sales to implementation to providing them with ongoing technical support.
As part of sales process, play key role in the preparation of Requests for Proposals (pre-sales), and solving prospect configuration challenges (i.e. how do we integrate our products).
The Partner Success Manager plays a pivotal role in enabling our growth and innovation agenda - the Partner Success Manager knows the SO Connect platform, our more common best practices, and use cases in order to guide the customer.
You are responsible for identifying deployment and technical issues for partners during the pre-sales process, considering creative solutions and establishing and maintaining strong relationships throughout the partnership.
You will take ownership on training the partner in order to make sure they are technically capable of supporting the product.
To be determined
SO Connect builds and markets easy-to-use digital tools for local businesses to win online. Its tools allow local businesses to update and publish all their company information in one go on 50+ platforms such as Google Maps, Uber, Facebook, Waze, and Apple Maps.
Businesses can manage all reviews from different sites in one place and can get new customer reviews within a few clicks. Complete and consistent information everywhere, a positive review score, and a better website undeniably lead to more phone calls, website traffic, and visits and, thus, business growth.
SO Connect provides these online visibility tools as a white-label solution for partners and resellers who have access to local business customers. Enabling them to bring an innovative product to market whilst increasing their customers’ willingness to stick around and recurring revenue.
SO Connect strongly believes that bringing their products to market via partners and resellers will result in a more affordable product due to lower customer acquisitions cost, and gives the SMB customer the comfort of working with a supplier that they already trust and work with.
Apply to the job!
We’ll meet over the phone
30 min call with VP Sales
Chat with AE + someone from other department
Case (short presentation, not a lot of info, come up with their strategy for this year (plan of attack, 15-20min + Q&A with MT members)
Cultural Check with Founder or CTO + Offer
Jurriën
Jurriën will go above and beyond to get you the job you wish for!
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