Working in a fun & international environment surrounded by dedicated colleagues
The opportunity to work closely together with our Chief Revenue Officer, a former Google and Salesforce employee
Weekly lunches & monthly dinners
Monthly neck- and shoulder massages
A pension plan from your first day
1+ years of Customer Success or account management related experience
Commercial mindset - You have a passion for negotiating the best possible outcome for external and internal stakeholders
Excellent communication skills - You have strong English language skills and can communicate in a clear, goal-oriented way that leaves no room for interpretation
Customer oriented - You know how to get to the question behind the question and you’re truly focused on helping your customer succeed
A bachelor’s degree or higher
Easygenerator is a cloud-based eLearning authoring software used by enterprises such as Nielsen, T-Mobile and Kellogg‘s to scale knowledge sharing amongst the workforce
Simply create, design, publish courses, and track your learners' results with Easygenerator
Used and loved by 50000+ users in more than 150 countries
Easygenerator enables subject matter experts to rapidly create the most engaging courses that have the highest learning impact
Easygenerator’s headquarter is located in the center of Rotterdam
Working in a fun & international environment surrounded by dedicated colleagues
The opportunity to work closely together with our Chief Revenue Officer, a former Google and Salesforce employee
Weekly lunches & monthly dinners
Monthly neck- and shoulder massages
A pension plan from your first day
1+ years of Customer Success or account management related experience
Commercial mindset - You have a passion for negotiating the best possible outcome for external and internal stakeholders
Excellent communication skills - You have strong English language skills and can communicate in a clear, goal-oriented way that leaves no room for interpretation
Customer oriented - You know how to get to the question behind the question and you’re truly focused on helping your customer succeed
A bachelor’s degree or higher
Easygenerator is a cloud-based eLearning authoring software used by enterprises such as Nielsen, T-Mobile and Kellogg‘s to scale knowledge sharing amongst the workforce
Simply create, design, publish courses, and track your learners' results with Easygenerator
Used and loved by 50000+ users in more than 150 countries
Easygenerator enables subject matter experts to rapidly create the most engaging courses that have the highest learning impact
Easygenerator’s headquarter is located in the center of Rotterdam
We are looking for a highly energetic Customer Success Manager to join our startup. You will gain experience building trustful relationships with our customers on all levels, in a variety of industries and across a broad geographical area. Easygenerator provides an eLearning authoring software solution (SaaS). We offer an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and have some fun along the way!
We established the customer success department in 2017 to help our customers accelerate the value they get out of the product – and it did! Since then, the customer success department is growing rapidly. In this role you will own a portfolio of customers and work closely with them in designing and executing success plans to ensure their L&D objectives are met. It is the customer success manager’s mission to add value throughout the customer lifecycle to drive successful renewals, contract expansion and advocacy.
We are looking for a highly energetic Customer Success Manager to join our startup. You will gain experience building trustful relationships with our customers on all levels, in a variety of industries and across a broad geographical area. Easygenerator provides an eLearning authoring software solution (SaaS). We offer an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and have some fun along the way!
We established the customer success department in 2017 to help our customers accelerate the value they get out of the product – and it did! Since then, the customer success department is growing rapidly. In this role you will own a portfolio of customers and work closely with them in designing and executing success plans to ensure their L&D objectives are met. It is the customer success manager’s mission to add value throughout the customer lifecycle to drive successful renewals, contract expansion and advocacy.
Objectively assess account health scores and proactively take action to improve them to maximize customer retention
Achieve contract expansion by adding value to our customer’s experience
Work together with our support department and onboarding specialists to drive appropriate levels of adoption to ensure and negotiate successful renewals
Customer Success Manager
Senior Customer Success Manager
Team Lead Customer Success
Objectively assess account health scores and proactively take action to improve them to maximize customer retention
Achieve contract expansion by adding value to our customer’s experience
Work together with our support department and onboarding specialists to drive appropriate levels of adoption to ensure and negotiate successful renewals
Customer Success Manager
Senior Customer Success Manager
Team Lead Customer Success
Easygenerator empowers organizations to unlock and share their knowledge online. We do this by simplifying and accelerating their learning development. At Easygenerator, we offer educated validated learning tools combined with unparalleled personalized support.
We are growing approximately 100% per year. It is our ambition to become the global category leader in Learning Tools.
Kasper has over 30 years of experience in the field of learning. Teaching, authoring textbooks, designing and creating e-Learning, developing knowledge management systems, user performance support systems and eLearning systems. As a manager, his experience ranges from being CEO of an early internet start-up in the nineties to his current position as CEO of Easygenerator.
Apply to the job!
We’ll meet over the phone
First interview with the Head of Sales
Second interview with the team
Job offer incoming!
Woohoo! You’ve got the job.
Jasper Floor
Jasper is known for his persistence and going the extra mile for his candidates
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