Making customers happy is great. But that’s not the goal, making them successful is what matters.

Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our product and become lifelong customers.  As such, we need a CSM to drive success with our customers at scale. The role will be focused on our over 600 self serve customers who are fundamental for our growth and future plans.

Your Mission

Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys. Foleon is based in Amsterdam and serves more than 1,400 global B2B brands.

This role includes responsibilities for Customer Success activities (adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, expansion, etc.) of customers at scale.

If you want to be a vital part of our organisation, have a growth mindset, the willingness to help the customer to be successful, and have an unstoppable motivation and willingness to have extreme ownership over your book of business? Then come join our Foleon team and be part of a group of Happy and Inspiring people!