A fixed salary between €2500 en €2.800, depending on knowledge and experience. (Ex bonus)
OneFit membership at a serious discount, hybrid working, great bonus scheme
Friday bars, team breakfast, international colleagues
We grow, and so can you in our beautiful office in Amsterdam
Support for work-life balance, for example by rewarding by up to 12 extra days off
At least 1 year of relevant work experience within relationship management, account management or other customer facing role, ideally in a B2B environment
Genuine “can-do” attitude and superb customer service skills on the phone and face-to-face
A strong mindset
You are a native German speaker and very capable of working proficiently in English.
Bachelor’s degree
Management Events is like cupid for businesses! Or like Tinder for businesses, but without the swiping and awkward pickup lines.
Offices in 9 countries
200+ awesome colleagues!
Year on year growth
Unique company culture
A fixed salary between €2500 en €2.800, depending on knowledge and experience. (Ex bonus)
OneFit membership at a serious discount, hybrid working, great bonus scheme
Friday bars, team breakfast, international colleagues
We grow, and so can you in our beautiful office in Amsterdam
Support for work-life balance, for example by rewarding by up to 12 extra days off
At least 1 year of relevant work experience within relationship management, account management or other customer facing role, ideally in a B2B environment
Genuine “can-do” attitude and superb customer service skills on the phone and face-to-face
A strong mindset
You are a native German speaker and very capable of working proficiently in English.
Bachelor’s degree
Management Events is like cupid for businesses! Or like Tinder for businesses, but without the swiping and awkward pickup lines.
Offices in 9 countries
200+ awesome colleagues!
Year on year growth
Unique company culture
Customer Success Managers are the voice of the customers within our company. They strive daily to answer one simple question: How can we create value for our customers? This role is the main point of contact for our customers after the initial sale. The goal is to maximize the value our customer can gather from participating in our high quality invitation-only events. The role is a part of our sales organization, and we see every customer interaction as an opportunity to retain customers and increase sales.
Customer Success Managers are the voice of the customers within our company. They strive daily to answer one simple question: How can we create value for our customers? This role is the main point of contact for our customers after the initial sale. The goal is to maximize the value our customer can gather from participating in our high quality invitation-only events. The role is a part of our sales organization, and we see every customer interaction as an opportunity to retain customers and increase sales.
Communicate our event concept to customers, and illustrate the value created by using our services + Manage customer expectations and collect feedback to guarantee the best customer experience.
Making sure our customers get the most out of our events, by tailor-made coaching and preparation.
Build personalized relationships with customers through various channels (face-to-face, Social Media, Event Execution, phone, email and of course during our event days!)
Cooperate closely with our product managers to make sure we deliver qualitative events, together be the business matchmakers and reach results
Cooperate closely with Sales Managers to increase customer lifetime value (cross-selling, up-selling, portfolio sales)
Customer Succes Manager
Senior Customer Success Manager
Teamlead Customer Succes
Communicate our event concept to customers, and illustrate the value created by using our services + Manage customer expectations and collect feedback to guarantee the best customer experience.
Making sure our customers get the most out of our events, by tailor-made coaching and preparation.
Build personalized relationships with customers through various channels (face-to-face, Social Media, Event Execution, phone, email and of course during our event days!)
Cooperate closely with our product managers to make sure we deliver qualitative events, together be the business matchmakers and reach results
Cooperate closely with Sales Managers to increase customer lifetime value (cross-selling, up-selling, portfolio sales)
Customer Succes Manager
Senior Customer Success Manager
Teamlead Customer Succes
Management Events is like cupid for businesses! Or like Tinder for businesses, but without the swiping and awkward pickup lines. We set up virtual networking events where we connect top decision makers with innovative companies to see if they can work together on business challenges. This all happens in our virtual platform, where our attendees can enjoy inspirational keynote speakers and participate in group discussion. We have offices worldwide and operate in Europe and Asia.
With 130+ (virtual) events annually all over Europe, we are a market leader in B2B networking services. Our 200 employees take care of every step on the way to a successful event: From curating relevant content to executing world class customer experience.
We are proud of our energetic and positive culture centered around four core values:
Passion for Customers, Clarity & Responsibility, Embracing the New and Winning Together.
Apply to the job!
We’ll meet over the phone
Interview with the Team Lead
Meet the team
Job offer!
Loïs Commandeur
Loïs will go above and beyond to get you the job you wish for!
© Owlie. A dedicated partner in your search for growth. Cookie Policy. Privacy Policy.
Type the emailadress where you want to send this job to.