You growth is important to us. Every CSM at Penbox receives close coaching and is enrolled in the CCSM certification track
We are looking for a customer success manager who wants to deliver an awesome experience to our customers.
A base salary between €2.100 and €2.500 depending on experience. Health insurance, pension plan, stock options
You'll be joining Penbox at a super exciting time! We just raised our Seed funding and are setting up the A-team to accelerate our growth 🚀 You will report directly to the Head of Operations.
Amazing office in the heart of Brussels
Well-organized, you excel in fast-paced environment and are comfortable with change.
Problem solving & result driven-mindset. You have a knack for spotting inefficencies. You create your own improvement initiatives. You carry and deliver results fast
Good communicator : You face customers every single day
Team player: You will work with a close knitted team expecting you to bring your share of energy as well as being available to the rest of them.
Native Dutch speaker. Able to work in English. Trilingual with French is a plus
Our vision is that today’s long and boring email & paper exchanges between companies and their customers should all become intuitive digital experiences, for both.
You will work in a very efficient environment, using Front, Notion, ClickUp, Hubspot and Modjo to review your customer calls with your team.
20+ awesome colleagues
€1.500.000 seed funding raised
Unique company culture
You growth is important to us. Every CSM at Penbox receives close coaching and is enrolled in the CCSM certification track
We are looking for a customer success manager who wants to deliver an awesome experience to our customers.
A base salary between €2.100 and €2.500 depending on experience. Health insurance, pension plan, stock options
You'll be joining Penbox at a super exciting time! We just raised our Seed funding and are setting up the A-team to accelerate our growth 🚀 You will report directly to the Head of Operations.
Amazing office in the heart of Brussels
Well-organized, you excel in fast-paced environment and are comfortable with change.
Problem solving & result driven-mindset. You have a knack for spotting inefficencies. You create your own improvement initiatives. You carry and deliver results fast
Good communicator : You face customers every single day
Team player: You will work with a close knitted team expecting you to bring your share of energy as well as being available to the rest of them.
Native Dutch speaker. Able to work in English. Trilingual with French is a plus
Our vision is that today’s long and boring email & paper exchanges between companies and their customers should all become intuitive digital experiences, for both.
You will work in a very efficient environment, using Front, Notion, ClickUp, Hubspot and Modjo to review your customer calls with your team.
20+ awesome colleagues
€1.500.000 seed funding raised
Unique company culture
You’ll be joining Penbox at a super exciting time! We just raised our Seed funding and are setting up the A-team to accelerate our growth 🚀 You will report directly to the Head of Operations.
You will be responsible to help our customers achieve their objectives with our solution ! This means initiating, nurturing and growing the accounts. In SAAS business, acquisition counts for 5 to 30% of a customer lifetime value, the rest is up to you !
You are at the core of what makes Penbox successful. The insights you get from daily customers interactions are priceless for sales, marketing and developer team. We count on you to share them to help them grow.
You will be working with young and dynamic teammates waiting for you to help them bring our customers to the next level !
You will work in a very efficient environment, using Front, Notion, ClickUp, Hubspot and Modjo to review your customer calls with your team.
You’ll be joining Penbox at a super exciting time! We just raised our Seed funding and are setting up the A-team to accelerate our growth 🚀 You will report directly to the Head of Operations.
You will be responsible to help our customers achieve their objectives with our solution ! This means initiating, nurturing and growing the accounts. In SAAS business, acquisition counts for 5 to 30% of a customer lifetime value, the rest is up to you !
You are at the core of what makes Penbox successful. The insights you get from daily customers interactions are priceless for sales, marketing and developer team. We count on you to share them to help them grow.
You will be working with young and dynamic teammates waiting for you to help them bring our customers to the next level !
You will work in a very efficient environment, using Front, Notion, ClickUp, Hubspot and Modjo to review your customer calls with your team.
Detect, establish & nurture commercial relationships with medium and large accounts
Provide ad-hoc high quality support & advice on our product usage
Follow up on our customer’s usage, be watchful and make upsells happen !
Communicate transparently with customers and internally to understand / solve / report issues and deliver solutions
Take and active role in the overall improvement of customer service policies and practices + Provide support to sales, marketing and developer team in their initiatives by providing essential customer inputs
Customer Succes Manager
Teamlead Customer Success
Various horizontal positions
Detect, establish & nurture commercial relationships with medium and large accounts
Provide ad-hoc high quality support & advice on our product usage
Follow up on our customer’s usage, be watchful and make upsells happen !
Communicate transparently with customers and internally to understand / solve / report issues and deliver solutions
Take and active role in the overall improvement of customer service policies and practices + Provide support to sales, marketing and developer team in their initiatives by providing essential customer inputs
Customer Succes Manager
Teamlead Customer Success
Various horizontal positions
Our vision is that today’s long and boring email & paper exchanges between companies and their customers should all become intuitive digital experiences, for both.
Our mission is to provide companies with a SaaS solution that enables them to very quickly (within days, not months) digitalize their current processes with the latest modern technologies.
We have customers who get very excited about using Penbox and share their enthousiams daily with our teams.
Founded by 4 thirties about two year ago (November 2019), Penbox already has 200+ paying customers (Feb 2022) and 9 employees. We are scaling fast, with a 1.5M€ Seed round secured recently.
Apply to the job!
We’ll meet over the phone
First call with Emile Fyon (co-founder)
Meet the team
Call with the founders
Job offer, incoming!
Sophie
Sophie is known for her persistence and going the extra mile for her candidates
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