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What's in it for you?
Salary between €3900 and €4900 gross per month based on 40 hour contract
Flexible working hours
Participation in collective pension fund
Room to create your own position within the company
Excellent working facilities (from home or in-office)
What skills do you have?
Available for at least 32 hours a week
2-5 years experience in a CSM role, or something related
You are ambitious, flexible and enthusiastic and have undertaken secondary activities at an association, own company or foundation;
You are pro-active, not afraid to take initiative, and like the idea of autonomously setting up novel projects;
An excellent command of the Dutch and English languages...French would also be convenient, but not necessary.
Company information
WEBSOLVE is an innovative software company that is focused on automotive.
We help our clients (Mercedes-, Porsche-, BMW-dealers) everyday with our reliable software.
We are a young, ambitious, fast-growing organization that is continuously expanding our team.
As we work in a small team, we are honest and critical, and everyone is treated equally. That way we continuously strengthen each other so that we can deliver the high- quality work that we are proud of.
Anything is possible at WEBSOLVE, as long as you are passionate about it!
What's in it for you?
Salary between €3900 and €4900 gross per month based on 40 hour contract
Flexible working hours
Participation in collective pension fund
Room to create your own position within the company
Excellent working facilities (from home or in-office)
What skills do you have?
Available for at least 32 hours a week
2-5 years experience in a CSM role, or something related
You are ambitious, flexible and enthusiastic and have undertaken secondary activities at an association, own company or foundation;
You are pro-active, not afraid to take initiative, and like the idea of autonomously setting up novel projects;
An excellent command of the Dutch and English languages...French would also be convenient, but not necessary.
Company information
WEBSOLVE is an innovative software company that is focused on automotive.
We help our clients (Mercedes-, Porsche-, BMW-dealers) everyday with our reliable software.
We are a young, ambitious, fast-growing organization that is continuously expanding our team.
As we work in a small team, we are honest and critical, and everyone is treated equally. That way we continuously strengthen each other so that we can deliver the high- quality work that we are proud of.
Anything is possible at WEBSOLVE, as long as you are passionate about it!
Why work at Websolve?
As customer success representative you will be part of the newly created customer success
team within WEBSOLVE, that will operate at the heart of the organization. You will
collaborate with passionate and enthusiastic colleagues from support, management, and
development. As we work in a small team, we are honest and critical, and everyone is treated
equally. That way we continuously strengthen each other so that we can deliver the high-
quality work that we are proud of.
WEBSOLVE is an innovative software company that is focused on automotive. We help our
clients (Mercedes-, Porsche-, BMW-dealers) everyday with our reliable software. We are a
young, ambitious, fast-growing organization that is continuously expanding our team.
Anything is possible at WEBSOLVE, as long as you are passionate about it!
Automotive Software
80% men 20% women
10 international colleagues
Why work at Websolve?
As customer success representative you will be part of the newly created customer success
team within WEBSOLVE, that will operate at the heart of the organization. You will
collaborate with passionate and enthusiastic colleagues from support, management, and
development. As we work in a small team, we are honest and critical, and everyone is treated
equally. That way we continuously strengthen each other so that we can deliver the high-
quality work that we are proud of.
WEBSOLVE is an innovative software company that is focused on automotive. We help our
clients (Mercedes-, Porsche-, BMW-dealers) everyday with our reliable software. We are a
young, ambitious, fast-growing organization that is continuously expanding our team.
Anything is possible at WEBSOLVE, as long as you are passionate about it!
Automotive Software
80% men 20% women
10 international colleagues
What will you be doing?
Your careerpath at Websolve
.
Talk with our clients about what success means for them – how do they measure success? How does this relate to their strategy?
Make sure that our clients feel like we understand them – discuss with them what their priorities, goals, challenges are for both short- and long-term. What are their key milestones for reaching those goals?
Perform monthly check-ins with our clients to discuss whether there is anything we can assist them in. You will use customer success tools (e.g. customer health check, performance dashboard) as input for those meetings.
Further develop our customer success tools. You will be developing e-learnings of our products together with our developers, as well as providing input for our customer health score tool.
Continuously collaborate with our support department. They are the eyes and ears of our company, so you will regularly listen to their feedback related to client sentiment.
Senior CSM
Head of CSM
.
What will you be doing?
Talk with our clients about what success means for them – how do they measure success? How does this relate to their strategy?
Make sure that our clients feel like we understand them – discuss with them what their priorities, goals, challenges are for both short- and long-term. What are their key milestones for reaching those goals?
Perform monthly check-ins with our clients to discuss whether there is anything we can assist them in. You will use customer success tools (e.g. customer health check, performance dashboard) as input for those meetings.
Further develop our customer success tools. You will be developing e-learnings of our products together with our developers, as well as providing input for our customer health score tool.
Continuously collaborate with our support department. They are the eyes and ears of our company, so you will regularly listen to their feedback related to client sentiment.
Your careerpath at Websolve
Senior CSM
Head of CSM
.
WEBSOLVE's mission
WEBSOLVE's mission is to help automotive dealers exceed the ever growing expectation customers have in the area of digital communication.
.
WEBSOLVE's mission
WEBSOLVE's mission is to help automotive dealers exceed the ever growing expectation customers have in the area of digital communication.
About the company
WEBSOLVE is an innovative software company that is focused on automotive. We help our clients (Mercedes-, Porsche-, BMW-dealers) everyday with our reliable software. We are a young, ambitious, fast-growing organization that is continuously expanding our team.
Anything is possible at WEBSOLVE, as long as you are passionate about it!
Anything is possible at WEBSOLVE, as long as you are passionate about it!
Your application process
Apply to the job!
We’ll meet over the phone
Interview with one of the owners
Interview f2f
HR meeting + Job offer!
Got any questions?
Call us!
Maxim Garritsen
Maxim will go above and beyond to get you the job you wish for!