A base salary between €2.400 and €2.800, depending on knowledge and experience.
25 days of paid vacation, voluntary pension plan and a personal budget for training purposes
13th month annual bonus + OneFit subscription
A flexible and open work environment, including free lunches, office fun (Xbox and Ping Pong), legendary (karaoke) parties, fun team activities, and an informal atmosphere.
An amazing office at the heart of Utrecht in a historical building at Drift 17
Native-level German language skills and very good English language skills
1 year experience working with customers
Strong problem solving and communication skills
Adaptable and willing to grow
You are available at least 28 hours a week (fulltime is possible)
Rentman is a smart and powerful resource management and planning platform for the event and production industry.
HQ in Utrecht, offices in Toronto and Colombo
65 awesome colleagues
40% growth in 2021
Unique company culture
A base salary between €2.400 and €2.800, depending on knowledge and experience.
25 days of paid vacation, voluntary pension plan and a personal budget for training purposes
13th month annual bonus + OneFit subscription
A flexible and open work environment, including free lunches, office fun (Xbox and Ping Pong), legendary (karaoke) parties, fun team activities, and an informal atmosphere.
An amazing office at the heart of Utrecht in a historical building at Drift 17
Native-level German language skills and very good English language skills
1 year experience working with customers
Strong problem solving and communication skills
Adaptable and willing to grow
You are available at least 28 hours a week (fulltime is possible)
Rentman is a smart and powerful resource management and planning platform for the event and production industry.
HQ in Utrecht, offices in Toronto and Colombo
65 awesome colleagues
40% growth in 2021
Unique company culture
We look for a Customer Support Specialist to serve as the primary point of contact for our German speaking customers. You help event companies with complex and technical questions about our software products. You will be part of a young, international Support team of 10 team members and you will work together closely with your colleagues from sales and customer success. Next to this you will join the DACH team of 2 Support Specialists and a Customer Success Manager. Together you work on making our customers happy.
A succesful Support Specialist learns fast, is a teamplayer and loves to help customers with swift and friendly replies and solutions that work . We aim to work smart, creative, and with great collaboration to build a platform that our customers love. If you see a good fit in this environment, read below what the job is all about and what we are looking for.
We look for a Customer Support Specialist to serve as the primary point of contact for our German speaking customers. You help event companies with complex and technical questions about our software products. You will be part of a young, international Support team of 10 team members and you will work together closely with your colleagues from sales and customer success. Next to this you will join the DACH team of 2 Support Specialists and a Customer Success Manager. Together you work on making our customers happy.
A succesful Support Specialist learns fast, is a teamplayer and loves to help customers with swift and friendly replies and solutions that work . We aim to work smart, creative, and with great collaboration to build a platform that our customers love. If you see a good fit in this environment, read below what the job is all about and what we are looking for.
You provide 1st line support to our customers to help them navigate our extensive tool via chat, phone and email
By investigating, troubleshooting and resolving technical issues with our customers you directly have an impact on our customers satisfaction
Support new customers with their onboarding process
You are an internal product expert and the voice of our customers. Our customers have a huge impact on our product roadmap - you will forward feature requests and observe trends in customer needs
Work on projects, like our Support Center, improve internal knowledge. This way you develop yourself, the team and the company
Customer Success Manager
Senior CSM
You provide 1st line support to our customers to help them navigate our extensive tool via chat, phone and email
By investigating, troubleshooting and resolving technical issues with our customers you directly have an impact on our customers satisfaction
Support new customers with their onboarding process
You are an internal product expert and the voice of our customers. Our customers have a huge impact on our product roadmap - you will forward feature requests and observe trends in customer needs
Work on projects, like our Support Center, improve internal knowledge. This way you develop yourself, the team and the company
Customer Success Manager
Senior CSM
At Rentman we have developed a smart and powerful resource management and planning platform for the event and production industry.
From small companies to high-end event service providers, businesses in over 70 countries use our software to realize festivals, concerts, corporate events, and more. For event service providers that encounter daily challenges with keeping track of inventory, scheduling staff or creating professional estimates in a highly dynamic industry, Rentman is a solution.
Rentman has its HQ in Utrecht (The Netherlands) and other locations in Toronto (Canada) and Colombo (Sri Lanka). Over the last 10 years, we have successfully grown into a business that employs 65 professionals from over 15 countries.
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We’ll meet over the phone
Interview with the Team Lead
Meet the team
Job offer!
Maxim Garritsen
Maxim will go above and beyond to get you the job you wish for!
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