€3.500 - €5.000 base / €45.000 - €70.000 OTE
Flexibility + 2 days per week home working
Group insurance, hospital insurance, meal vouchers, (8 euros), eco vouchers, representation allowance, company mobile phone + subscription, 32 days of vacation and a flex income plan
Sustainable transport: easy access with public transport, 100% reimbursement of public transport fare, bicycle allowance.
An international environment: projects in over 100 countries worldwide, colleagues of 20 nationalities.
You have a Master in Information Technology or Engineering, or you have an equivalent of this requirement in working experience
You have an experience of over 4 years as a Support Engineer or Technical Account Manager within a high-growth environment
You have worked with multinational customers before
You demonstrate exceptional technical skills and a rich blend of commercial, analytical, and strategic talents to create success with customers
You have full professional proficiency, spoken and written, in English. Other languages (Dutch, French) are an asset.
3E is a leading technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets.
3E has a proven track record spanning more than 20 years across 60 countries. It operates an international team of 100+ experts from its headquarters in Brussels and offices in Barcelona, Paris, Toulouse, Cape Town and Chennai.
We develop and operate advanced analytical services to enrich the monitoring data by satellite imaging data, meteorological modelling, and so on.
SynaptiQ is 3E’s SaaS product, an independent, evolutionary software suite for asset management of renewable energy portfolios. SynaptiQ collects near-real time data of more than 20 million devices spread over 10's of thousands solar and wind sites spread all over the globe.
The added value realized by SynaptiQ is performance improvement and operational cost reduction for its Operations & Maintenance customers.
€3.500 - €5.000 base / €45.000 - €70.000 OTE
Flexibility + 2 days per week home working
Group insurance, hospital insurance, meal vouchers, (8 euros), eco vouchers, representation allowance, company mobile phone + subscription, 32 days of vacation and a flex income plan
Sustainable transport: easy access with public transport, 100% reimbursement of public transport fare, bicycle allowance.
An international environment: projects in over 100 countries worldwide, colleagues of 20 nationalities.
You have a Master in Information Technology or Engineering, or you have an equivalent of this requirement in working experience
You have an experience of over 4 years as a Support Engineer or Technical Account Manager within a high-growth environment
You have worked with multinational customers before
You demonstrate exceptional technical skills and a rich blend of commercial, analytical, and strategic talents to create success with customers
You have full professional proficiency, spoken and written, in English. Other languages (Dutch, French) are an asset.
3E is a leading technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets.
3E has a proven track record spanning more than 20 years across 60 countries. It operates an international team of 100+ experts from its headquarters in Brussels and offices in Barcelona, Paris, Toulouse, Cape Town and Chennai.
We develop and operate advanced analytical services to enrich the monitoring data by satellite imaging data, meteorological modelling, and so on.
SynaptiQ is 3E’s SaaS product, an independent, evolutionary software suite for asset management of renewable energy portfolios. SynaptiQ collects near-real time data of more than 20 million devices spread over 10's of thousands solar and wind sites spread all over the globe.
The added value realized by SynaptiQ is performance improvement and operational cost reduction for its Operations & Maintenance customers.
Proactively communicate with our new customers to schedule and define their Onboarding experience
Develop a deep understanding of customers' business and operational objectives and needs and convey the value proposition of our SaaS solutions to them. Then, you drive the customer from A to Z through the onboarding cycle.
Educate end-users on the fundamentals of SynaptiQ's platform, including navigation, functionality, and behavior of out-of-the-box modules
Streamline and optimise the process between Sales, Operations and R&D for maximum efficiency and scalability.
Work with Sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
Senior Customer Success Manager
Head of Customer Success
Proactively communicate with our new customers to schedule and define their Onboarding experience
Develop a deep understanding of customers' business and operational objectives and needs and convey the value proposition of our SaaS solutions to them. Then, you drive the customer from A to Z through the onboarding cycle.
Educate end-users on the fundamentals of SynaptiQ's platform, including navigation, functionality, and behavior of out-of-the-box modules
Streamline and optimise the process between Sales, Operations and R&D for maximum efficiency and scalability.
Work with Sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
Senior Customer Success Manager
Head of Customer Success
3E is a leading technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets. As a trusted data services partner, we deliver future-proof and easy-to-deploy solutions over a project’s entire lifetime, supporting developers, asset managers, operators, investors, EPC contractors and IPP’s.
3E’s one-stop digital platform SynaptiQ provides a complete range of leading SaaS solutions for development, operational asset management and analytics. In addition, 3E supplies various expert services for engineering, technical and strategic decision support.
3E has a proven track record spanning more than 20 years across 60 countries. It operates an international team of 100+ experts from its headquarters in Brussels and offices in Barcelona, Paris, Toulouse, Cape Town and Chennai.
Strengthened by partnerships with universities and industry pioneers, 3E continues to explore innovations and new developments in renewable energy and digitalisation, striving to provide the industry’s most advanced energy intelligence and AI-based solutions.
SynaptiQ is 3E’s SaaS product, an independent, evolutionary software suite for asset management of renewable energy portfolios. SynaptiQ collects near-real time data of more than 20 million devices spread over 10’s of thousands solar and wind sites spread all over the globe.
We develop and operate advanced analytical services to enrich the monitoring data by satellite imaging data, meteorological modelling, and so on.
The platform is the product of the interactions between a multidisciplinary team of developers, scientists, renewable energy architects, electrical engineers, and enthusiastic sales people that implement, operate and commercialize SynaptiQ worldwide.
The added value realized by SynaptiQ is performance improvement and operational cost reduction for its Operations & Maintenance customers
Let us know you’re interested by applying for this role!
We’ll meet over the phone
1st interview with Sanne Peerebooms
2nd interview will be a businesscase
Meet the team!
Woohoo! You’ve got a job offer.
Sophie van der Velde
Sophie will go above and beyond to get you the job you wish for!
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