As an Brand Succes Manager Team Lead your #1 mission is to drive, empower your team and give each team member the resources they need to demonstrate Ankorstore’s value proposition and convince the best brands in Benelux to increase their activity and potential on our platform thanks to a thorough and tailored best in class onboarding on our platform.. This is a key role for our company’s success as you will be leveraging the potential of our brands, and thereby helping entrepreneurs in their mission and development.

You will be reporting to David, our Head of Supply on the on the following responsibilities :

Lead a team of Brand Onboarding Managers in Amsterdam:

• • Manage a team of 5-10 Brand Onboarding and Brand Development Managers, ensure they have the right resources, tools and skills to succeed in their role
  • Motivate and empower the teams to enhance engagement and performance
  • Define team and individual goals in line with Ankorstore’s objectives, plan and monitor their achievements and ensure the performance of the team
• Build, Develop, & Coach your team:
  • In collaboration with the People Team and your Manager, anticipate and plan your team evolution, participate to the definition of the needs and requirements, and actively contribute to the hiring process
  • Ensure a strong onboarding for new joiners and ongoing training and shadowing
  • Act as a role model, share best practices and encourage peers and team members to strive
  • Use an individualized approach to identify development potential, performance challenges and put in place action plans to  help the team to grow professionally and personally
  • Provide continuous and constructive feedback
• • Lead operational and professional Excellence:
    • • Train the team on our best practices and on Customer Success & Account Strategy’s skills so that they can help our brands to leverage Ankorstore’s tools to develop their Wholesales business
      • Ensure that each team member understands and follows the processes, masters the tools, techniques, best practices and adapts their approach to drive brands to be the most active on Ankorstore
      • Onboarding of brands : ensure that each team member masters and uses our onboarding tools and processes so that our brands understand the benefits of our platform, use it and onboard their first retailers on it
      • Product adoption: ensure that each member masters Ankorstore tool and is able to provide extra and tailored support for our brand by adapting their action plan based on the brand’s challenges and potential
      • Portfolio management: ensure that each team member masters and uses our sales and reporting tools to drive referral adoption,  generate sales in a limited period, build trust and share all relevant information to the Brand Success Management team
        • Lead flow Management and Forecasting:
          • Own target forecasting and manage pipeline to achieve monthly goals, empowering team members to assess autonomously conversion rates, sales cycle, pipeline and win rates
          • Collaborate and act as key contact for the rest of the organization:
            • Work closely with the Brand Acquisition Team Lead, understand their KPIs, challenges and coordinate the activity with the team
            • Act as the interface between team, management and the relevant departments to provide feedback, make suggestions, iterate on our processes, sales strategy and tactics  and contribute to process improvement to continuously improve our product experience
          • stage on stage thanks to dashboards and analytics