A fun, experienced and highly ambitious team that is transforming the fashion and home interior industry
Self-development through on-the-job training and educational courses
The latest Apple gear (laptop / iPad) and accessories
Competitive compensation between €2500 and €3500 a month
Free office snacks, fruit, coffee/tea, soft drinks
Technical degree at secondary vocational education or Applied Sciences (HBO) or University level
Knowledge and affinity with XML, API, REST API
Strong technical skills, with a focus on troubleshooting and problem-solving.
A great personal drive, high energy, and hands-on; no one needs to push you to excel, it’s who you are
Skillful and resourceful in managing all functional and technical aspects when servicing our customers
Colect is a premium mobile solutions provider designed for fashion, footwear, sports apparel, home interior and bodywear with over 430 brands and 86,000+ retailers worldwide using our tools on a daily basis.
We deliver integrated scalable solutions for digital sales, remote sales and in-store selling in the B2B wholesale industry.
We digitalize Sales, Marketing and Distribution processes allowing fashion brands, agencies, distributors and retailers to connect via a mobile and cloud-based platform, improving the time-to-market, reducing costs of physical catalogs, sales samples and lookbooks while expanding their global footprint.
We are a high-powered international and multicultural team of very motivated professionals, spread across our headquarters in picturesque Laren (near Amsterdam) and various European locations.
As a scale-up, we invest heavily in our teams and technology to lead the charge, drive constant innovation, delight our customers and rule out competition.
A fun, experienced and highly ambitious team that is transforming the fashion and home interior industry
Self-development through on-the-job training and educational courses
The latest Apple gear (laptop / iPad) and accessories
Competitive compensation between €2500 and €3500 a month
Free office snacks, fruit, coffee/tea, soft drinks
Technical degree at secondary vocational education or Applied Sciences (HBO) or University level
Knowledge and affinity with XML, API, REST API
Strong technical skills, with a focus on troubleshooting and problem-solving.
A great personal drive, high energy, and hands-on; no one needs to push you to excel, it’s who you are
Skillful and resourceful in managing all functional and technical aspects when servicing our customers
Colect is a premium mobile solutions provider designed for fashion, footwear, sports apparel, home interior and bodywear with over 430 brands and 86,000+ retailers worldwide using our tools on a daily basis.
We deliver integrated scalable solutions for digital sales, remote sales and in-store selling in the B2B wholesale industry.
We digitalize Sales, Marketing and Distribution processes allowing fashion brands, agencies, distributors and retailers to connect via a mobile and cloud-based platform, improving the time-to-market, reducing costs of physical catalogs, sales samples and lookbooks while expanding their global footprint.
We are a high-powered international and multicultural team of very motivated professionals, spread across our headquarters in picturesque Laren (near Amsterdam) and various European locations.
As a scale-up, we invest heavily in our teams and technology to lead the charge, drive constant innovation, delight our customers and rule out competition.
Would you describe yourself as pragmatic, structured, and ambitious? If you are a team player,
digitally savvy, and a good communicator who likes to focus on the client, then you might be our
new Technical Support Specialist. In this role, you will work in a fast-growing entrepreneurial
environment, with a professional, fun, and informal office culture. You enjoy playing a pivotal
role in supporting and bringing value to our client base, contributing to the Support best
practices and customer success journey of SaaS-based software solutions.
Would you describe yourself as pragmatic, structured, and ambitious? If you are a team player,
digitally savvy, and a good communicator who likes to focus on the client, then you might be our
new Technical Support Specialist. In this role, you will work in a fast-growing entrepreneurial
environment, with a professional, fun, and informal office culture. You enjoy playing a pivotal
role in supporting and bringing value to our client base, contributing to the Support best
practices and customer success journey of SaaS-based software solutions.
Provide first-level technical support to customers using our B2B platforms for the fashion industry, including troubleshooting and resolving technical issues.
Collaborate with our development team to identify and resolve technical issues and bugs, and communicate resolutions to customers.
Proactively monitor our platform and infrastructure to identify potential issues before they impact customers.
Work with customers to optimize their use of our platform, and provide guidance and training as needed.
Continuously improve our support processes and tools to enhance the customer experience and improve efficiency.
Technical Support Lead
Customer Service Manager
Provide first-level technical support to customers using our B2B platforms for the fashion industry, including troubleshooting and resolving technical issues.
Collaborate with our development team to identify and resolve technical issues and bugs, and communicate resolutions to customers.
Proactively monitor our platform and infrastructure to identify potential issues before they impact customers.
Work with customers to optimize their use of our platform, and provide guidance and training as needed.
Continuously improve our support processes and tools to enhance the customer experience and improve efficiency.
Technical Support Lead
Customer Service Manager
Colect is a premium mobile solutions provider designed for fashion, footwear, sports apparel, home interior and bodywear with over 430 brands and 86,000+ retailers worldwide using our tools on a daily basis. We deliver integrated scalable solutions for digital sales, remote sales and in-store selling in the B2B wholesale industry.
We digitalize Sales, Marketing and Distribution processes allowing fashion brands, agencies, distributors and retailers to connect via a mobile and cloud-based platform, improving the time-to-market, reducing costs of physical catalogs, sales samples and lookbooks while expanding their global footprint.
We are a high-powered international and multicultural team of very motivated professionals, spread across our headquarters in picturesque Laren (near Amsterdam) and various European locations. As a scale-up, we invest heavily in our teams and technology to lead the charge, drive constant innovation, delight our customers and rule out competition.
Apply to the job!
We’ll meet over the phone
Online introduction with the Tech Support Lead & Customer Service Manager
Second interview at the office with Customer Succes Manager & The CTO
Job offer!
Heiko Dullaert
Heiko will go above and beyond to get you the job you wish for!
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