Netherlands
/ Full-time
Customer Succes Agent
One2Three
Brussels
/ Full-time
32 - 40 (per week)
€ 3200 - € 3800 (per month)
3 to 5 years
Customer Support
Why work at One2Three.
In the Customer Success Agent role, you will be responsible for developing customer relationships, working closely with them to bring the startup experience to the highest level. Your mission is to think along with the customer to enable joint growth and make our customers true one2three champions.
In addition, you are the direct point of contact for our customers when they have commercial or technical questions. In summary: you are customer-oriented from your perspective, you have strong communication skills and you feel comfortable in a fast growing and evolving environment.
If you are eager to become part of our team and play an important role in the growth of one2three, then this job is definitely for you!
One2Three is a pionier in the Hospitality Software.
Drive for change
We provide the finest personalized service to relieve entrepreneurs of their concerns.
Teamwork
Work in an intimate team of 3 passionate and happy colleages.
Drive for change
We are ready to stay the best partner for our customers.
About
One2Three
As a rapidly growing software company, at one2three, we wholeheartedly pursue our mission: taking digitalization in the hospitality industry to the next level.
Imagine consumers reserving tables, ordering meals and drinks, and paying through QR codes, webshops, apps, and kiosks. Think about digital menu and information screens, loyalty programs, and more – our platform makes it all possible.
Our clients include fry shops, sandwich bars, bars, restaurants, holiday parks, butchers, bakeries, events, sports centers, and more – all seeking automation to better serve their customers.
For them, we move mountains. To achieve this, we bring together various talents, from software gurus to passionate designers, from marketing and sales experts to customer service superstars. Join our innovation team with energy and make a real difference!
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Culture and Value
- We work hard, but we balance that with the necessary fun. At one2three, we aim to make every day relaxing, educational, and motivating.
- We operate within a flat structure, appreciating innovative thinking and contributions for an enhanced customer experience. We emphasize both asking for and providing openness and transparency. Our team is built around these values.
- We prefer to steer clear of corporate procedures as much as possible because we believe a strong culture is the driving force behind achieving exceptional things. Everyone on our team is given the space needed to develop and grow.
Men / Women
49 / 51 %
colleagues
10
Language
English/Dutch/French
average age
35
Our Partners in words.
Center Parks - Fabian Scheys
"One2Three is een onmisbare tool met een gevoelige omzetverhoging voor het bedrijf. Een absolute aanrader."
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Talent Acquisition
2nd interview
2nd interview with Head of Sales
Job offer
You’ll receive a job offer!
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Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Office located in
Adress
Kantersteen 47, 1000 Brussel, België