Netherlands
/ Full-time
Customer Support Specialist
Rentman
Utrecht
/ Full-time
32 - 40 (per week)
€ 2500 - € 3000 (per month)
0 to 2 years
Customer Support
Why work at Rentman.
As a Dutch-speaking Customer Support Specialist, you’ll be the go-to person for helping our English- and Dutch-speaking customers get the best out of Rentman.
In this role, you’ll make a real impact by ensuring Dutch-speaking customers receive fast, high-quality support—especially during peak times. You’ll be part of a customer-driven team, reducing wait times, improving the overall experience, and gathering feedback to help shape our product. With your clear communication and problem-solving skills, you’ll boost customer satisfaction and play a key role in Rentman’s growth in Dutch-speaking markets.
Innovation is key. Rentman was born from the belief that "if the ideal solution doesn't exist; build it", and we continuously look for ways to improve, whether at a product level or internally.
Drive for change
Rentman supports a trust-fueled environment where we are honest, open and fair. People rely on us to keep and stick to our word, and we proudly do so.
Teamwork
We believe it takes people with different ideas, strengths, interests, and backgrounds to make a company grow. We encourage healthy debate and differences of opinion.
Drive for change
We’re in it for the long haul. We invest in relationships, supporting both customers and our coworkers – so they want to stick around.
About
Rentman
At Rentman we have developed a smart and powerful resource management and planning platform for the event and production industry.
From small companies to high-end event service providers, businesses in over 70 countries use our software to realise festivals, concerts, corporate events, and more. For event service providers that encounter daily challenges with keeping track of inventory, scheduling staff or creating professional estimates in a highly dynamic industry, Rentman is a solution. Check out our public roadmap to get an idea of features planned for development.
Rentman has its HQ in Utrecht (The Netherlands) and other locations in Toronto (Canada) and Colombo (Sri Lanka). Over the last 10 years, we have successfully grown into a business that employs 80 professionals with 30 different nationalities. The average age of our colleagues is 30. Our internal communication is in English.
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Culture and
Value
Rentman has an open and inclusive culture with a flat hierarchy. We are curious, goal oriented, and take ownership. We love to challenge ideas for the better and help each other to be successful.
Men / Women
60 / 40 %
Colleagues
80
Language
English and Dutch
Average age
35
Rentman's Story.
From the industry, for the industry
Our story begins in 2015. The owner of an AV rental company is looking for a management program, but all the available solutions are over-complicated and expensive. So, he develops a solution that is both easy-to-use and affordable for every company — Rentman. Today, over 250 000 AV and event professionals use Rentman daily to manage their activities.
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with HR
2nd interview
An assessment upfront and final interview with the Sales Manager and a direct colleague at the office
Job offer
You’ll receive a job offer!
Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Office located in Utrecht
Address
Drift 17
3512 BR, Utrecht
The Netherlands
3512 BR, Utrecht
The Netherlands