Netherlands
/ Full-time
Technical Customer Support Specialist
Colect.io
Laren
/ Full-time
36 - 40 (per week)
€ 2500 - € 3500 (per month)
0 to 5 years
Customer Support
Why work at Colect?
Would you describe yourself as pragmatic, structured, and ambitious? If you are a team player, digitally savvy, and a good communicator who likes to focus on the client, then you might be our new Technical Support Specialist. In this role, you will work in a fast-growing entrepreneurial environment, with a professional, fun, and informal office culture. You enjoy playing a pivotal role in supporting and bringing value to our client base, contributing to the Support best practices and customer success journey of SaaS-based software solutions.
We despise stagnation and the status quo. True innovation occurs in leaps, from zero to one, and speed is essential.
Authenticity
We believe there's a different way: Dare to be different. Be mischievous.
Trust
Building an open and honest work culture that fosters trust, teamwork, and engagement with our customers.
Content over Form
What you say and what you do matters more than how you say it. No politics, focus on the common goal, and with sound arguments.
About Colect
Colect provides mobile sales solutions for the fashion industry. Over 400 brands and 90,000 users in sales and retail are already working with the Colect platform practically on a daily basis.
Under the Colect brand name, the parent company Apptitude provides scalable solutions for mobile sales, B2B, and retail sales in shops for leading brands in fashion, shoes, sports clothing, underwear, and accessories via a cloud-based platform. This digital platform enables companies in the fashion sector to grow more rapidly via a more efficient exchange of product information, assortment planning, order processing and data analysis..
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Culture and
Value
Drive
Honesty
Humor
Commitment
Men / Women
70 / 30 %
colleagues
40
Language
English/Dutch
average age
35
Our colleagues in words.
Robert Bolland, CCO
"I love the international setup of our team of fashion and tech lovers. All dedicated to adding value to the day-today business of our customers and making a positive impact on the fashion industry"
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Dino, the support lead
2nd interview
2nd interview with Niña, the operations manager
3rd interview
Assessment or talk with stakeholders
Job offer
You’ll receive a job offer!
Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Office located in
Address