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Technical Support

UAB-Online
Netherlands / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 2500 - € 3200 (per month)
0 till 2 years
Customer Support
Benefits
Required skills
Company info

What’s in it for you?

  • A base salary between €2.500 and €3.200 depending on experience and knowledge.
  • Retirement plan (pension accrual)
  • 8% holiday pay
  • 24 annual leave days on top of official holidays (on full time basis)
  • Travel expenses
  • Education & study (certification) opportunities
  • Flexible (hybrid) working hours, min 1 day at the office 

What skills do you have?

  • A completed vocational (MBO) or higher education (HBO) degree.
  • We expect a communicative, service-oriented, and customer-focused attitude.
  • Skilled in problem-solving, communication, and teamwork.

Company information

  • UAB-Online optimises marine operations in liquid bulk shipping. It does this by offering a platform for vessels, barges, terminals and other stakeholders to align operations for docking, inspection, unloading and loading of liquid bulk cargo. Liquid bulk is used to describe unpackaged liquids carried in large volumes, such as gasoline, cooking oil, lubricants, acids.
  • The platform offers work flows, streamlined forms, secured range limits, and documents all the agreed parameters between parties. Agreed documents are digitally signed and archived. The platform is ISO27001 compliant and is offered as Software-as-a-Service. 
  • The platform aims to facilitate all communication between all stakeholders involved in the visit of a ship to the terminal. It does so by implementing flows, streamlining forms that need to be filled in, checking range limits, and documenting the agreed parameters. Agreed documents are digitally signed by involved parties and are archived.

Why work at

UAB-Online

 
 

Joining UAB-Online means becoming part of a dynamic and innovative team dedicated to revolutionizing marine operations in liquid bulk shipping. Here are just a few reasons why UAB-Online is the right place for your next career move:

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Impactful Work
Contribute to a platform that significantly improves the efficiency and safety of liquid bulk shipping operations worldwide. Your work directly affects the global supply chain of essential commodities like oil, gas, biofuels and chemicals.
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Growth Opportunities

We are in a scale-up phase, aiming to expand our team and capabilities. This means ample opportunities for personal and professional growth, including education and certification opportunities in cutting-edge technologies and methodologies.

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Innovative Technology Integration

Join our dynamic team to engage with a diverse technology stack, including contemporary .NET development, cloud services (Azure), containerization (Kubernetes/AKS), and more. This role offers the opportunity to contribute to a blend of modern software architecture and DevOps practices, while also valuing the stability and proven effectiveness of essential legacy technologies.

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Empowering Work Culture and Flexibility
At UAB-Online, we blend flexibility with collaboration, promoting a balanced work-life with adaptable start times between 7:30 and 9:30 AM. Our open, flat-hierarchy culture encourages direct communication and idea sharing, fostering innovation and teamwork. Dive into an environment where your growth and collaboration drive success.

About
UAB-Online 

UAB-Online was established in 2010 in response to a clear demand from the industry itself. The concept for a fully integrated application emerged after a consultancy and research firm, an industry & transport discussion group, a shipbroker, and a terminal operator came together.

Our application offers a wide range of features; for maritime operations, these include pre-arrival notifications, ISGOTT 6 compliance, and document exchange among various stakeholders. 

For inland navigation, the application provides features such as pre-arrival notifications, the ADN Checklist, CDNI certificate, and the VOW agreement.

Clients

UAB-Online boasts impressive clients such as Shell, BP, Dow, Koole, Atpc, and TotalEnergies.


mars

Men / Women

80 / 20 %

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Colleagues

17

language

Language

English

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Office

Mijdrecht

An example of
a day at UAB-Online

Your main tasks

  • We start the day with a brief 'daily' to determine the objectives and priorities for the day as a team. 
  • Then, you'll have the opportunity to engage with users, handle notifications, and provide instructions.
  • UAB-Online is a SaaS company, so you won't find yourself tinkering with hardware here very often.
  • However, they do challenge you to continuously contribute to enhancing the application by thoroughly understanding the user's needs at all times.
  • You are a Super User of the application and will be deployed accordingly ;)

Your career path

1
Senior Support
2

Product Specialist

UAB Online - Scheepvaart medewerkers
Demonstration UAb-Online product shipping digitalisation
UAB Logo

OUR MISSION

Creating a global SaaS platform in liquid bulk shipping, by uniting all stakeholders and making mutual processes safe, efficient and sustainable

Our colleagues in words.

employee_uab_online

" From day one it felt like i knew my colleagues for years "

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call
We’ll meet over the phone
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1st interview
First interview will be personal interview with the Customer Succes Manager (at the office or online)
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2nd interview
Second interview will be at the office with the Customer Succes Manager and an other team member
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Job offer
You’ll receive a job offer!
Thom LinkedIN

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Address

Icon_Who work at
Vermogenweg 26a, 3641 SR Mijdrecht

 

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