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Customer Success Manager

Digital Audience
Amsterdam / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 2500 - € 3000 (per month)
0 to 2 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • Een fantastische job bij een internationale DataTech scale-up, die gaat voor de beste resultaten en waar plezier bovenaan staat.
  • Een belangrijke rol met volop kansen om door te groeien.
  • Een open werkomgeving met een platte managementstructuur.
  • Salaris tussen €2500 en €3500, 25 vakantiedagen met 8% vakantiegeld.
  • Gezonde snacks, lunch (op kantoor) en drankjes.
  • Fitnessabonnement.

What skills do you have?

  • Je vindt het leuk nieuwe mensen/bedrijven te leren kennen
  • Je hebt 0-2 jaar werkervaring. In een CRM, online sales of digital marketing rol is een pré.
  • Je bent analytische en technisch onderlegd.
  • Je denkt en leert op bachelor niveau.
  • Je hebt uitstekende mondelinge en schriftelijke communicatievaardigheden.
  • Je spreekt vloeiend Nederlands en business Engels.

Company information

  • digitalAudience is een internationale SaaS-organisatie met haar hoofdkantoor in Amsterdam en een kantoor in Stockholm. Op dit moment zijn wij actief in 7 landen. Wij bieden een innovatieve technologische oplossing voor uitgevers en adverteerders op het gebied van digital marketing. Onze datacollaboratie- en cleanroomoplossing zorgt voor een effectievere inzet van digitale marketingcampagnes, met privacy als integraal onderdeel van onze aanpak. Met trots kunnen we zeggen dat onze technologie wordt gebruikt door 45 van de top 100 adverteerders, de top 10 uitgevers en bijna alle mediabureaus in Nederland. En we zijn nog maar net begonnen!

Why work at digitalAudience?

Wij zoeken iemand met een obsessie voor klanten en partners. Iemand met een ondernemers mentaliteit, technische basiskennis heeft en die zichzelf en anderen weet te motiveren. Een doorzetter die zijn of haar mening durft te geven, vragen stelt en leergierig is! Wees niet bang om te fouten te maken; ook daar is ruimte voor. We helpen elkaar om te groeien.

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People first
The people at digitalAudience are what makes us awesome! That is why our people come first even when making the toughest decisions. The mental and physical well being of our team is most important. This translates in available coaching, training budget, chair massages and gym subscription.
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Sustainable relations
We believe in building meaningful and valuable relations and solutions, both internally and with our business relations. Getting optimal results out of a partnership requires long term commitments and we facilitate this investment in technology and people.
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Fun
We want our people to find fulfilment and joy in their job. Working at the forefront of digital development can be hard and mentally demanding. That is why we try to spend time in having fun. Not only during work but also by organizing team building events, trips, dinners and parties!
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Één team

We zijn één team en behandelen elkaar ook zo.

About digitalAudience

We stellen merken, bureaus, uitgevers en technologiepartners in staat offline deterministische gegevens te benutten door deze gegevens te identificeren, te verrijken en te activeren in het digitale ecosysteem.

rocket (1)

Culture and
Value

We zijn één team en behandelen elkaar ook zo. Onze kernwaarden zijn: people first, duurzame relaties en plezier. Dat betekent dat we werken als een team. Waarbij we open en eerlijk met elkaar communiceren in gelijkwaardigheid en respect. We geloven in groei en ontwikkeling. We zijn zeer ambitieus en hebben hoge verwachtingen van onszelf en elkaar. Hierdoor hebben we een omgeving gecreëerd, waarbij iedereen zijn eigen ownership en verantwoordelijkheden oppakt.

mars

Men / Women

60 / 40 %

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colleagues

8

language

Language

English/Dutch

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average age

30

An example of
a day at digitalAudience

Your main tasks

  • Het bouwen van goede klantrelaties.
  • Het actief benaderen en opvolgen van potentiële klanten en partners.
  • Nauwkeurig, effectief en flexibel werken.
  • Administratieve en operationele taken afhandelen in verschillende systemen.
  • Verbeteren van onze customer succes processen en het bijhouden van marktontwikkelingen.
  • Je bent een teamspeler.

Your career path

1
Senior Customer Success Manager
How-Brands-Can-Realign-with-Today’s-Digital-Audience
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OUR MISSION

We empower brands, agencies publishers & technology partners to leverage offline deterministic data through identifying, enriching and activating this.

Our colleagues in words.

download-3

Monique Baats. Head of Sales Benelux

digitalAudience developed a proprietary technology that activates valuable deterministic data for digital communication experiences. Brands, agencies publishers and technology partners can use this to identify consumers in the digital ecosystem for segmentation and targeting purposes in order to identify, enrich and activate customers and prospects.

digitalAudience was founded in 2015 to bring offline deterministic data solutions to the digital eco system. By this adding a scale of new use cases to the probabilistic data offering that was available in online advertising back then. Our goal from the start was to give brands the possibility to connect to their customers and prospect over digital domains in the way they were used to in offline marketing. We gained a footprint in the Dutch market by enhancing measurement, maximizing addressability over digital channels and increasing marketing ROI of our partners.

Now we are the leading identity resolution platform in the Benelux and Nordics, offering our Customer Intelligence Platform to brands, agencies, publishers and tech partners that are on the forefront of digital marketing developments. 

Identity will play an increasingly important role in the digitization of marketing. digitalAudience will  be at the center of the digital eco system enabling transition to identity powered marketing!

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Talent Acquisition
head-side
2nd interview
2nd interview with Head of Support
grin
Job offer
You’ll receive a job offer!
Jeannique LinkedIN

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Address

Icon_Who work at

Valschermkade 18, 1059 CD Amsterdam

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