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Customer Success Manager

Management Events
Amsterdam / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 2800 - € 3000 (per month)
3 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A dynamic role within a fast-growing and ambitious team.
  • Lots of responsibility and room for your own initiative.
  • Regular participation in unique, high-end business events.
  • Competitive salary, bonuses, and attractive secondary benefits.
  • A company culture where success is celebrated and personal growth is key
  • Base Salary: €2800 - €3000 (depending on experience)

    Performance Bonuses:

    1% of the value of renewed contracts (monthly)

    2% of the value of sold sponsorship elements (monthly)

    Up to €1500 bonus per quarter based on performance
  • Total Earning Potential:

    Average €4000 - €5500 per month for top performers (€50,000 - €66,000 per year)

    Average €3500 - €4000 per month for steady performers (€42,000 - €48,000 per year)

What skills do you have?

  • Experience in customer success, account management, or sales support.
  • Energetic, empathetic, and skilled at inspiring people.
  • Commercially minded, with an eye for identifying and seizing opportunities.
  • Fluent and professional communication skills in both Dutch and English.
  • Affinity with B2B events, lead generation, or networking events.

Company information

  • Management Events is easiest to describe as the Tinder for business.
  • With our groundbreaking concept of Leads as a Service (LaaS), we bring Tech companies together with top decision makers in 1-on-1 meetings to discover whether they can collaborate on business challenges. 

Why work at Management Events.

Are you a natural relationship builder with a commercial mindset? Do you enjoy truly helping clients grow while also contributing to sales goals? Then we have the perfect role for you!

Icon_Who work at
Digital Events
Management Events is the #1 in digital events
Icon_Who work at
International
You will be working with colleagues from all over Europe and regularly travel to European offices.
Icon_Who work at
Teamwork
Management Events is known for it's culture. There's a lot of celebrations going on throughout the year.
Icon_Who work at
Growth
The ME Sales Academy let's you learn continuously.  You will be able to grow your career from B2B Sales Manager to upper management.

About
Management Events

Management Events was established in Finland in 1994. Our founder, Olli Muurainen, envisioned the company to become the best provider of exclusive face-to-face meetings between key businesses in Europe. Fast forward to 2020, the “face-to-face” part of our service has become optional, but the the core remained the same – we are the matchmaker enabling top decision-makers and solution providers discover business opportunities.

With a multicultural team of experts, we provide the best matchmaking solutions to the biggest and most influential companies around the world. And we do it by remaining agile and innovative for over 27 years in the international B2B scene.

rocket (1)

Culture and
Value

  • Elevated B2B Sales & Business Excellence

    Elevate your career and up your professional market value in our versatile sales roles. Reach goals and deliver results matching your career stage and potential.

     

  • Delivering results pays well
    When you get the job done and delivered, it does not go unnoticed. Success is quantified, measured, and rewarded well.

  • Front Row Ticket to our Evolution Journey
    Join us as we reinvent the events industry. Experience and learn from our results-driven culture, where we move mountains and tackle obstacles together, with a smile.
mars

Men / Women

50 / 50 %

smile-wink-alt

colleagues

250

language

Language

Dutch
English

users-alt

average age

28

An example of
a day at Management Events

Your main tasks

  • Build and maintain strong, long-lasting customer relationships.
  • Deliver excellent service by proactively addressing questions and solving challenges.
  • Coach our solution providers and ensure they are well-prepared to attend our exclusive events.
  • Work closely with the sales team to identify opportunities for up-selling, cross-selling, and portfolio expansion.
  • Clearly and convincingly communicate our unique value proposition to clients.
  • Effectively plan and prioritize your tasks, keeping both strategic goals and client needs in mind.
  • Work accurately and in a structured way, paying attention to detail in every customer interaction.

Your career path

1
Possible in consultation
management events
1692795225869

OUR MISSION

To create a community of leading business influencers in one place to help them match their common interests

Our colleagues in words.

pexels-jopwell-2422293 2

Donna. Teamlead Sales.

Just started at Management Events.

I started my career at Management Events as an international sales and management trainee. Starting as a junior Key Client Manager I soon learn that I would like to be part of the Customer Delivery team permanently. What I liked about the role is that my knowledge was extended to areas which I had never learned about before such as healthcare, human resources, IT, artificial intelligence and cyber security. Besides my responsibilities as a Key Client Manager I got the role of Motivational Officer for Customer Delivery Europe. Here I had the freedom to spar on our culture, get it in action via competitions and activities. I further developed my training skills as a quality coach for new employees. Currently I am in the role of team manager and leading the cyber security network in the Netherlands. Management Events enabled me to learn and develop myself in the past 2,5 years.

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st interview with Talent Acquisition
head-side
2nd interview
2nd interview with Head of Sales
grin
Job offer
You’ll receive a job offer!
Benjamin LinkedIN

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Address

Icon_Who work at

Weerdestein 206, 1083 GN Amsterdam

 

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