bg-alt

Customer Success Manager

Televic
Izegem / Full-time
Belgium / Full-time
40 - 40 (per week)
€ 3500 - € 4500 (per month)
3 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • The chance to work with state-of-the-art solutions in a fast-growing market.
  • A key role in a dynamic and growing company.
  • An inspiring work environment where you can make a real impact.
  • An attractive salary, supplemented with our personalized Televic Bonus Plan as well as legal benefits.
  • A stimulating, no-nonsense environment with an eye for your unique talents and room for personal growth.
  • Passionate colleagues driven by teamwork and a constant drive to innovate.

What skills do you have?

  • You have at least 3 years of experience in Customer Succes or Account Management, preferably in a SaaS context.
  • Excellent communication and interpersonal skills.
  • A customer-oriented mindset with a proactive attitude.
  • Experience managing multiple customer accounts and building strong customer relationships.
  • Analytical skills and experience interpreting customer data.
  • You are proactive and a team player.
  • You are preferably familiar with an international context and open to travel.
  • You can express yourself fluently in Dutch, English and French. 

Company information

Televic enables technology for critical communication. For over sixty years, we have been developing high-quality communication products and systems for specific niche markets, and that will remain our mission for the future.

Why work at Televic

Do you want to work in an innovative and dynamic environment where you directly contribute to groundbreaking technologies in sectors such as conferences, education, healthcare, and railways? Then Televic is the place for you! The company combines a rich history of over 75 years with a strong focus on innovation, offering opportunities for personal and professional growth. Additionally, you’ll be part of an internationally oriented team working on high-tech projects that make a positive impact on society. Televic not only offers challenging projects but also fosters an inspiring culture where initiative and development are highly encouraged.

 

Icon_Who work at
Sustainability
A reliable long-term partner focused on delivering high quality.
Icon_Who work at
Innovation
Always trying to be one step ahead.
Icon_Who work at
Flexibility

Anticipating changing needs within our markets to stay ahead.

Icon_Who work at
No-nonsense

Recognized as experts in our niche markets.

About
Televic

At Televic, curiosity is our shared trait. It drives our values—sustainability, innovation, flexibility, and a no-nonsense attitude. This mindset keeps us questioning the status quo, seeking new perspectives, and embracing challenges to stay sharp and forward-thinking.

rocket (1)

Culture

Every Televic employee shares one common trait – natural curiosity.

mars

Men / Women

60 / 40 %

smile-wink-alt

Colleagues

 

30

language

Language

Dutch and English

users-alt

Average age

35

An example of
a day at Televic

Your main tasks

 
  • Proactively guiding customers throughout their entire lifecycle.
  • Identifying opportunities for cross-sell and up-sell.
  • Maintaining regular contact with customers to understand their needs and ensure an optimal experience.
  • Collaborating with sales, product development, and support teams to provide customers with the best solutions.
  • Analyzing customer data to detect potential issues and taking preventive actions.
  • Taking initiatives to assist customers in using our software.
  • Contributing to the continuous improvement of our customer service processes and tools.
  • You will report to head of Sales.

Your career path

1

Various options

DSC00686

OUR MISSION

To be the global reference in each of our niche markets through technological leadership.

 

televiccompany

Company vibe Televic

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st interview with the Hiring Manager
head-side
2nd interview
2nd interview with the Hiring Manager and CEO
grin
Job offer
You’ll receive a job offer!
OWLIE PORTRAITS 16 JUL-8

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Adress

Icon_Who work at

Leo Bekaertlaan 1, 8870 Izegem, België

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