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Customer Success Manager

IntelliProve
Gent / Full-time
Belgium / Full-time
32 - 40 (per week)
€ 3000 - € 4000 (per month)
0 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A competitive renumeration package that evolves with the success of IntelliProve.
  • Commission on every deal.
  • Flexibility to work remotely, from wherever you want, but also the possibility to join us at our office in the heart of Ghent.
  • Fun team activities and after-work drinks!
  • A competitive salary package is just the beginning; we value work-life balance and offer a flexible environment where teamwork is key.
  • Our stunning office is nestled in the heart of Ghent Tech scene - The Wintercircus, providing direct access to the network.
  • To keep in shape, you have access to the gym with spinning classes!

What skills do you have?

  • Dutch and fully proficient in English.
  • At least 1 year experience in a tech environment or similar role.
  • Extremely competitive, have excellent communication skills, and enjoy winning as a team.
  • Comfortable using CRM Tools (HubSpot).
  • Attention to detail, excellent organization and communication skills.
  • Have strong analytical skills.
  • Have empathy and you're passionate about understanding and solving customers' problems.
  • You’re excited to work in a high-growth environment.
  • You are not afraid to take on responsibilities.
  • Knowledge of SaaS principles.

Company information

Reading your heart rate and stress levels from a single 20-second video of your face. Sounds crazy, right? Well that's exactly what we do at IntelliProve, a MedTech startup based in Ghent. We take things seriously and aim for no less than medical grade accuracy and are ready to revolutionise the healthcare industry. With our in-house algorithms we are one of the pioneers, world-wide, to have developed an algorithm that extracts not only heart rate and respiratory rate from a video, but also all kinds of stress related parameters! Intrigued? Read along, cause we’re hiring!

Why work at IntelliProve

You will find yourself in a young and dynamic environment, where you can fully leverage your own passion and expertise to shape the future of an ambitious startup with high social impact. We are part of the Imec accelerator track, surrounding us by a diverse, multicultural team of experts in the technical, medical and business fields, which gives you the ideal conditions to grow and develop your skills.

 

Icon_Who work at
Dare to think big
Join our team of fearless pioneers who are determined to revolutionise the healthcare industry. Embrace boldness and audacity as we tackle challenges together. With a laser focus on medical-grade accuracy and user experience, we are here to make a lasting impact.
Icon_Who work at
Ignite your passion
Bring your drive, enthusiasm, and solution-oriented mindset to the table. We are a winning team that goes the extra mile, leveraging your expertise to shape the future of health.
Icon_Who work at
Augment each other
Together, we bring out the best in each other. With transparency, sincerity, and constructive criticism at the core, we foster an environment of growth, always assuming positive intentions.

About
IntelliProve

IntelliProve's software makes use of photoplethysmography (PPG) to detect changes in blood volume in the face, induced by the rhythmic pulsations of the heart.

We track the subtle fluctuations in skin colour resulting from facial blood flow by monitoring the reflection of light. Cutting-edge signal processing techniques and in-house developed algorithms transform these minuscule variations into precise and reliable physiological signals. This provides insights into the body's cardiovascular activity, including heart rate and heart rate variability.

rocket (1)

Culture

We are looking for a colleague who shares our values. As individuals we are smart and talented, as a team we are unbeatable. We value openness, enthusiasm and a solution-oriented attitude. We help and inspire our colleagues to bring out the best in each other.

mars

Men / Women

70 / 30 %

smile-wink-alt

Colleagues

 

8

language

Language

Dutch and English

users-alt

Average age

30

An example of
a day at IntelliProve

Your main tasks

 
  • Guide the customers through the integration steps.
  • Learn from the customers and share feedback with the development team! Continuous improvement is key!
  • Upselling and renewal of contracts is one of your targets!
  • Create documentation, slides, videos, etc. with the team to support the customer.
  • Shape our customer success department right from the start. Bring up improvements and ideas! 

Your career path

1

Different options

IntelliProve groep

OUR MISSION

Saving lives with smart health technology.

 

joeriintelliprove

Joerie. CEO

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st interview with the Hiring Manager
head-side
2nd interview
2nd interview with the Hiring Manager and CEO
grin
Job offer
You’ll receive a job offer!
OWLIE PORTRAITS 16 JUL-8

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Adress

Icon_Who work at

D'Haenestraat 22, 9070 Destelbergen, Belgium

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