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Customer Success Advisor

Virtual Vaults
Netherlands / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 3000 - € 4200 (per month)
3 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A base salary between €3.000 and €4.200, depending on knowledge experience.
  • 25 vacation days and 2 non-sick days.
  • A very challenging position in which you get the opportunity to develop your advisory skills in various areas.
  • Opportunities for professional growth and development. 

What skills do you have?

  • You are fluent in German and English, both orally and written.
    Additional knowledge of the Dutch language is a plus but not required. 
  • You have achieved at least an Bachelor's degree. 
  • You have 2-5 years of work experience in a similar position.
  • Flexibility to work in a fast-paced, evolving industry.
  • You like to work in a team, but you can also work independently.

Company information

 
  • At Virtual Vaults, we are passionate about M&A dealmaking and with our SaaS solutions we are revolutionizing the way businesses operate.
  • Our innovative products empower organizations to streamline their processes, enhance productivity, and ultimately, achieve their goals. We are a fast-growing company with a vibrant, collaborative culture that encourages creativity, growth, and success.
  • Offices in Rotterdam & Amsterdam.

Why work at Virtual Vaults

As a Customer Success Advisor, you are the primary contact for our (inter)national customers and therefore the business card of our company. Customers are your number one priority and familiarizing users with our platform is something you are cut out for. You’ll play a crucial role in supporting our customers during their projects on our platform, and this gives you energy!

Working closely with the Customer Success Manager, you will provide expert guidance to our customers on how to best utilize our platform to support their specific needs and deals. You will analyze customer situations where they require our help and expertise. Your strength lies in identifying their challenges and collaboratively finding effective solutions.

Icon_Who work at
Personal Growth
Our talents receive full support to develop themselves by continuously learning and seizing new opportunities beyond national business boundaries.
Icon_Who work at
Diversity
Virtual Vaults continually strives for an inclusive company culture, aiming to attract, develop, and retain high-performing, productive, diverse, and engaged talent to achieve our strategy.
Icon_Who work at
Teamwork

We're better together. We expect a self-starter mentality, however we help each other out when necessary. 

About
Virtual Vaults

Everything we have to say about ourselves, has to do with you. We started the company because we saw a chance to facilitate dealmakers with a pack of innovative digital tools. Those tools are supported by real people with a sincere interest in your business and make your daily work easier and more efficient. 

rocket (1)

Culture

 

  • Progressive
  • Inclusive
  • Diverse
  • Teamwork
mars

Men / Women

50 / 50 %

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Colleagues

 

60

language

Language

German & English

users-alt

Average age

34

An example of
a day at Virtual Vaults

Your main tasks

  • Onboarding of new clients.
  • You will interact with customers through various channels, including email, phone, and video calls.
  • You will become a Virtual Vaults expert, inform clients about new functionalities and services.
  • Develop best practices.
  • Up- and cross-selling.

Your career path

1
Senior Customer Success Manager
Virtual Vaults III

OUR MISSION

We're on a mission to ensure nothing gets in the way of the perfect deal

Our colleagues in words.

Virtual Vaults IIII

Jeroen Kruithof. CEO

In the development of our new ideas, clever insights, and innovative tools and solutions, we always keep in mind that dealmaking is a human endeavor. While we are a company that manifests itself digitally, those working with Virtual Vaults are in contact with a group of individuals who strive to bring out the best in themselves every day.

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st interview with one of the CO-Founders
head-side
2nd interview
2nd interview with one of the other CO-Founders
grin
Job offer
You’ll receive a job offer!
Dani LinkedIN

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Address

Icon_Who work at

K.P. van der Mandelelaan 60 3062 MB Rotterdam

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