Netherlands
/ Full-time
Customer Success Specialist
Trainin
Amsterdam
/ Full-time
32 - 40 (per week)
€ 2800 - € 3200 (per month)
0 to 2 years
Customer Success
Why work at Trainin?
Will you be joining our team? Are you someone who has a passion for both the sports world and software? The hero who will assist our clients with a friendly approach and help them move forward? Not afraid to dig deeper, bursting with ideas, and fluent in Spanish? Does the thought of working for a startup like Trainin excite you, where the world is at your feet, possibilities are endless, yet the client is always king (or queen)? Then Trainin is looking for you!
Preventing risks is better than curing them. Find everything you need for an efficient compliance process in one workspace.
Automatisering werkstromen
Automate manual, repetitive processes in no time. Save time, prevent errors.
Kennisdeling en -borging
Organize company-wide access to relevant knowledge in a fraction of the time.
Onboarding
Enable organization-wide access to essential knowledge in a fraction of the time.
About Trainin
Trainin is an innovative software solution for fitness studios, gyms, and personal trainers that promotes efficiency and growth. This all-in-one tool supports businesses in their daily operations by automating processes such as bookings, payments, member management, and marketing. As a result, entrepreneurs save time and can focus on their clients and growth. One of Trainin's unique features is the ability to launch a personalized app, fully designed in the company’s branding. This not only enhances visibility but also provides a professional, client-centered experience. With features like real-time scheduling and integrated marketing tools, Trainin helps business owners expand their reach and build customer loyalty.
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Culture and
Value
All-in-One Management: Trainin offers fitness studios and personal trainers a complete solution for managing bookings, member administration, finances, and marketing—all in one user-friendly tool!
Men / Women
80 / 20 %
colleagues
6
Language
English/Spanish
average age
32
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Colleagues in their own words
Fleur Holtkamp
"At Trainin, everything revolves around customer satisfaction and providing top-notch support for gyms and personal trainers. As the Customer Success Manager, I am the primary point of contact for our clients, guiding them through onboarding and ensuring they make the most of our software. I analyze customer needs and work closely with the product team to turn valuable feedback into improvements. My goal? To strengthen customer relationships and boost satisfaction, empowering our clients to achieve their own success in the fitness industry!"
Fleur, Sr. Customer Success Manager
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Founder & Customer Success Manager
2nd interview
2nd interview with Co-Founder & Business Developer
Job offer
You’ll receive a job offer!
Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Office located in
Address
Danzigerkade 17, 1013 AP Amsterdam