Belgium
/ Full-time
Customer Onboarding Specialist (Brussels)
Zenchef
Brussels
/ Full-time
40 - 40 (per week)
€ 2666 - € 2916 (per month)
0 to 2 years
Customer Success
Why work at Zenchef
As a Customer Onboarding Specialist, your role is to ensure the successful implementation of the Zenchef service for our clients, while delivering on the promised value proposition. You will act as a key link between the Sales team and Customer Success Specialists. Your primary responsibility is to enhance performance by understanding client needs, quickly adapting the tool to their operations, and delivering high-quality service. This role is essential to ensuring customer satisfaction and driving continuous improvement across the company.
Smoother reservations that keep tables turning
Payment
Restaurant payment management
Loyalty
A personalized dining experience for every guest
Zenchef App
Your tables in the pocket of every guest
About
Zenchef
As part of the Customer Onboarding team, we are responsible for delivering the promised value proposition during the onboarding phase. Our goal is to provide the best possible experience with our product and services to drive greater customer satisfaction and adoption.
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Culture and
Value
- In essence, Zenchef’s culture is focused on creating a positive impact on the restaurant industry through innovation, collaboration, and a strong focus on the needs of restaurants and their guests.
Men / Women
50 / 50 %
colleagues
236
Language
Dutch and English
average age
31
One Zenchef.
Formitable, Zenchef and Resengo become Zenchef
Three visionary restaurant tech platforms have joined under the name Zenchef. With an enhanced product, a new brand identity, and an expanded team, we are reintroducing Zenchef to Europe as the dining out technology platform.
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Talent Acquisition
2nd interview
2nd interview with Head of Sales
Job offer
You’ll receive a job offer!
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Office located in
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