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Customer Solutions Consultant

PayBIX
Mechelen / Full-time
Belgium / Full-time
32 - 40 (per week)
€ 4500 - € 6000 (per month)
5+ years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A base salary between €4.500 and €6.000 / €60.000 - €80.000 OTE
  • Company car & fuel card + Meal vouchers + Eco vouchers + Hospitalization
  • At this point in time, we are the only company that offers a single tool for managing payroll across Europe
  • We highly value continuous training and you get the opportunity to work several days from anywhere you want to optimise your work-life balance

What skills do you have?

  • You are familiar with the International Payroll or Time & Attendance industry.
  • You feel comfortable in a small-scale start-up environment where you have a direct impact.
  • Strong analytical and problem-solving skills with the ability to think conceptually.
  • Minimum 5 years of experience in a customer facing Payroll or HR consultant and/or implementation role.
  • You communicate fluently in English.
  • Highly organized with a keen eye for detail and a strong quality focus.
  • Proactive, optimistic, and thrives in a collaborative, fast-paced environment.

Company information

  • Paybix is your payroll brokerage and integration expert. We offer a unified payroll for legal entities with up to 250 employees per country. Allowing you to fully focus on your core business
  • Our entire team highly values open feedback, accountability and professionalism.
  • To grow further, we strongly believe in the saying teamwork makes the dream work

Why work at PayBIX

You will join an ambitious start-up ready to conquer the world. At this point in time, we are the only company that offers a single tool to small & midsize multi-country employers to manage global payroll, from data input to analytics. To grow further, we strongly believe in the saying teamwork makes the dream work. Our entire team highly values open feedback, accountability and professionalism. 

Paybix is an HR Tech company that is revolutionizing the international payroll industry. We have developed an award-winning, integrated SaaS platform for Core HR, Payroll and Time Management. Our customers are multinational enterprises who are looking to streamline their global payroll operations and reduce complexity.  

Recognized by industry analysts as a product challenger and innovator, Paybix is on a mission to become the global reference for international payroll solutions. In partnership with local payroll providers, we offer an end-to-end payroll solution in 132 countries.

Icon_Who work at
Salary
A base salary between €4.500 and €6.000 / €60.000 - €80.000 OTE
Icon_Who work at
Extra's
Company car & fuel card + meal vouchers + Eco vouchers + hospitalization
Icon_Who work at
Fun fact
Huge growth potential!
Icon_Who work at
Company culture
To grow further, we strongly believe in the saying teamwork makes the dream work.

About
PayBIX

Paybix offers a SaaS payroll and Core HR platform (Epix) that unifies and digitizes multi-country payroll. Epix can connect with any in-country payroll provider (ICP) in any country and can be used as a single touch platform for all your cross-country payroll input and reporting. The exchange of data between the platform and the local payroll systems is fully digitized and localized. As such our platform eliminates the need for local front ends and makes the back and forth e-mailing of Excel sheets between the employer and the ICPs a thing of the past.

As a software alone, Epix brings substantial economies of scale in the payroll function and deep granular insights in the international workforce and labour cost.

When combined with the Managed Payroll Services (MPS) of our own partner ICP network, the customer gets access to additional vendor management benefits such as one commercial agreement template with harmonized pricing and service delivery across 30 European countries (EU27 + Norway, Switzerland and UK) and one single commercial point of contact. All our partner ICPs have been selected on easy accessibility combined with a high service level and a shared commitment to 100% ACT (Accuracy, Compliance and Timeliness).

rocket (1)
mars

Men / Women

75 / 25 %

smile-wink-alt

colleagues

10

language

Language

English/Dutch

users-alt

average age

31

An example of
a day at PayBIX

Your main tasks

  • Collaborate closely with the sales team to facilitate a smooth onboarding process for new customers.
  • Oversee the configuration and setup of the Epix platform to meet the unique requirements of each client.
  • To ensure a smooth onboarding, coordinate with local payroll partners to ensure timely and accurate payroll processing.
  • Serve as the primary point of contact for customers, addressing issues and queries in a timely manner.
  • Contribute to the continuous improvement of Epix by providing feedback on integrations and testing new developments.
  • Develop user documentation and deliver training sessions to customers and resellers.
  • Participate in webinars and presentations to showcase the Epix platform to prospects and clients.

Your career path

1

Customer Solutions Consultant

2
Head of Customer Succes
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OUR MISSION

We launched PayBIX with the distinct mission of bringing efficiency, integration, and digitalization to the European payroll professionals

Our colleagues in words.

1661863351863

Hans Joris.

CEO at PayBIX.

"European payroll is the most difficult in the world. Now that our platform has mastered it, it can connect to any local payroll system in the world! We are the only platform worldwide that offers that for small to medium-sized companies. We make it possible for those companies to access the personal, contract and payroll data of their employees in a few clicks, whether they are working in Belgium, Canada or Australia," says Hans Joris.

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st interview with Rudi de Roeck
head-side
2nd interview
2nd interview with the Founders
grin
Job offer
You’ll receive a job offer!
Stijn

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Adress

Icon_Who work at

Bosstraat 132, 2861 Sint-Katelijne-Waver, Belgium

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