Netherlands
/ Full-time
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Customer Succes Manager
Cirrus Assessment
Utrecht
/ Full-time
32 - 40 (per week)
€ 2800 - € 4200 (per month)
3 to 5 years
Customer Success
Why work at Cirrus Assessment
We are growing fast and are on the move! Are you the Customer Success Manager who helps our organisation grow into the world’s leading digital exam provider?
At Cirrus, prioritising customer success is at the core of our operations. The Customer Success Team serves as the initial contact for clients seeking support or guidance. Our dedicated Customer Success Advocate provides top-tier service to our users. Joining our dynamic small company presents a chance to grow alongside us, acquire fresh skills, and embrace varied responsibilities. We seek individuals with the passion and dedication to guarantee our users enjoy optimal experiences.
Cirrus is now entering a new phase of expansion, presenting a unique opportunity to be part of a successful and innovative software organisation in the field of examination technology! Our office is located in the heart of Utrecht, overlooking the Oudegracht, just a kilometer from Utrecht Central Station.
Only through sincerity can we build meaningful partnerships with other businesses and trusting relationships with our customers.
Courage
We pursue every challenge with a positive attitude. Ralph Waldo Emerson said it best: “Do not go where the path may lead, go instead where there is no path and leave a trail.”
Excellence
A culture and ethos of excellence drives true quality and innovation. We strive not only to satisfy our customers, but to exceed their expectations.
Have fun
A happy team is motivated, productive and efficient. We spend a lot of time together so we feel it is important to have fun. Laughter costs nothing and enriches everything.
About
Cirrus Assessment
At Cirrus, we are passionate about education and its ability to empower people across the globe. We believe that technology is a powerful tool for the effective assessment of skills and knowledge, and we are committed to making this technology accessible to all.
Our time and expertise in the e-assessment industry has taught us that traditional online exam platforms were either feature-rich but clunky to use, or simple to use but didn’t offer all the features needed for modern-day assessments.
Cirrus exists because we wanted to combine both – so organisations didn’t have to compromise. We developed assessment software with advanced features on a user-friendly platform – and unrivalled customer support. It is our goal to help clients deliver the best possible exams in the easiest way possible.
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Culture and
Value
Our team at Cirrus is driven by the belief that being the best exam platform happens with passion, creativity, and diligence.
Men / Women
50 / 50 %
Colleagues
20
Language
English
Average age
32
Our Future.
The future of assessment
We see a future in which education and assessments are accessible to all, fair and in perfect sync to prepare students for the life endeavours they choose to pursue.
E-assessment technology will not only replace traditional paper-based exams, but increase the effectiveness of educational practices and eventually even transform learning and assessment.
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
With the team lead, online or at the office
2nd interview
Meet the team at the office
Job offer
You’ll receive a job offer!
Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Office located in
Address