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Customer Success Manager

Survalyzer
Utrecht / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 4000 - € 5000 (per month)
3 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A base salary up to 5.000, depending on knowledge and experience.

  • A central workplace in the city of Utrecht.

  • A diverse, easy-going and enterprising team.

  • Flexible working hours and flat hierarchies.

  • Further development opportunities in the form of coaching or advanced training.

What skills do you have?

  • Fluent in German and Dutch.
  • You are flexibel, energized by a rapidly evolving product
  • You are comfortable in a small team and like to take on responsibility 
  • You have analytical skills and are able to split problems into subproblems 
  • You like to learn basic HTML / CSS knowledge 

Company information

  • We are an independent software supplier and project service provider in the field of online market research.

  • More than 20 years of experience and today the Swiss market leader for survey software.

  • Survalyzer Next Generation has replaced Survalyzer Classic as a high-performance cloud-native SaaS solution.

  • Survalyzer was awarded the best product in 5 out of 6 categories for business market researchers.

  • Survalyzer is ISO 27001 certified with its information security management system.

Why work at Survalyzer?

You are an innovative and ambitious company with big goals, and we need people who are happy to bring their experience, talent and initiative to achieve these goals!

Enjoyment of work and above-average performances go hand in hand. That is why we offer flexible working hours, flat hierarchies and an uncomplicated and honest environment in which mutual trust is very important.

All of our valued employees in Switzerland, the Netherlands and Poland are characterized by a high level of commitment, a sense of responsibility, customer orientation and passion for their tasks. More about Survalyzer can be found here www.survalyzer.com

 
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The team
Diverse club qua leeftijd en gender
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Healthy work life balance

Flexibel over tijden en vanaf waar je zou willen werken.

Icon_Who work at
Leer platform
Het is ons streven om met ESIS een waardevolle bijdrage te leveren aan de optimalisatie van het onderwijsproces en de individuele groei van elke leerling.
Icon_Who work at
De oplossing

Onze kernactiviteit concentreert zich rondom ESIS, ons innovatieve leerlingvolgsysteem. Scholen vertrouwen op deze applicatie voor de doeltreffende monitoring en begeleiding van hun leerlingen.

 

About Survalyzer

Our mission is to provide you with high quality turn key solutions or to enable you to independently develop surveys with our SaaS application. We achieve this through our expert team of product and project managers, architects, developers, market researchers and our broad network from all relevant areas. As a Swiss company, data protection and information security are of particular importance to us, which we have demonstrated with the ISO 27001 certification.

Our measures pass even the strictest audits of the financial sector or healthcare and meet the required standards. If you want to make data-driven, informed decisions, we’d love to help you achieve your goal by going the extra mile.

rocket (1)

Culture and
Value

All of our valued employees in Switzerland, the Netherlands and Poland are characterized by a high level of commitment, a sense of responsibility, customer orientation and passion for their tasks. More about Survalyzer can be found here www.survalyzer.com

 

mars

Men / Women

70 / 30 %

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colleagues

40

language

Language

German

users-alt

average age

30

An example of
a day at Survalyzer

Your main tasks

  • Help customers achieve their desired outcomes in our advanced survey software

  • Onboarding new customers

  • Calls with clients in German and Dutch to become a trusted advisor

  • Creating best practices that can be used on the Education Center

  • Gathering product feedback from customers to improve our product

  • Solving helpdesk tickets

Your career path

1

Customer Success Lead 

Blue-White-Simple-Webinar-Invitation-Presentation-169-2

OUR MISSION

Our mission is to provide you with high quality turnkey solutions or to enable you to independently develop surveys with our SaaS application.

Our colleagues in words.

su

Survalyzer

@ Amsterdam's Canals

🛶 Amsterdam's canals and the thrill of a racing simulator set the stage for ESOMAR CONGRESS 2023! We proudly showcased our recently released AI solution. Kudos to Leander Pas and Christian Hyka at our booth! 

From gliding on waters to the buzz of the conference, ESOMAR was a blend of fun and innovation. We're grateful for the fantastic connections made along the way. 🤝

Between boat rides and tech talks, we unveiled our ChatGPT integration, which perfectly fit the theme of the event. A big thanks to everyone who made our ESOMAR experience special. 

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with Marten Keur
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2nd interview
2nd interview with Marten and Huib
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Job offer
You’ll receive a job offer!
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Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Goeman Borgesiuslaan 77, 3515 ET Utrecht

Icon_Who work at

Adress

Icon_Who work at

Lange Brinkweg 77-05, 3764 AB Soest

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