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Global Customer Success Manager

Moove
Utrecht / Full-time
Netherlands / Full-time
32 - 40 (per week)
€ 3500 - € 5000 (per month)
3 to 5 years
Customer Success
Benefits
Required skills
Company info

What’s in it for you?

  • A monthly salary between € 3.500,- and € 5.000,- depending on your work experience; 
  • Fixed 13th month and 8% holiday pay;
  • Hybride workplace (3/4 days in the office / 1/2 days at home)
  • Laptop, mobile and contribution of € 3,55 per day for lunch in the restaurant of WTC Utrecht; 
  • Participate in collective pension of Moove. 

What skills do you have?

  • At least a bachelor's degree;
  • At least 3 years of experience in a customer-facing role and preferably managing the relationship;
  • Excellent communication and collaboration skills in at least English, both oral and written. Being able to communicate in Spanish would be a bonus;
  • Proven track record in building successful customer relationships;
  • Technical and data affinity and quick understanding of complex products/services;
  • Problem solving skills and proactive attitude.

Company information

  • Founded in 2017 as a subsidiary of the AutoBinck Group, Moove Connected Mobility has grown into an international telematics provider, operating in more than 85 countries. Our team, based in Utrecht, combines perseverance, innovation, and enthusiasm to deliver practical and effective fleet management solutions.
  • At Moove Connected Mobility, we merge advanced technology with human expertise to make fleets smarter, safer, and more sustainable. Our data-driven solutions transform vehicle data into actionable insights, enabling your team to perform better and helping you maximize the potential of every vehicle.​

Why work at Moove?

At Moove, we believe that technology is truly valuable only when it leads to concrete actions and tangible results. That’s why we support businesses at every step of the process—from implementing advanced technology to providing tailored advice. Our dedicated Customer Success Team works closely with clients to ensure that solutions perfectly align with their specific needs. We have an international, yet relatively small and close-knit team.

About Moove

Our mission is to support organizations in optimizing their fleet management through innovative telematics solutions. We aim to enhance safety, reduce costs, and accelerate the transition to electric vehicles by transforming data into concrete actions.

rocket (1)

Culture and
Value

mars

Men / Women

60 / 40 %

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Colleagues

17

language

Language

English

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average age

34

An example of
a day at Moove

Your main tasks

- Managing Customer Relationships | You are the dedicated advisor and first point of contact for our customers. You also conduct regular check-ins to discuss ongoing matters.

- Implementation and Onboarding | You oversee the inflow and outflow of your customers' vehicles, ensuring a smooth process.

- Data Analysis and Performance Reviews | You evaluate performance and identify growth opportunities based on customer and fleet data.

- Feedback and Optimization | You gather valuable insights and translate them into improvements in customer experience and satisfaction.

- KPI Management | You monitor key success indicators and develop insights with your customers to optimize results.

Your career path

1
Senior CSM
Moove I

OUR MISSION

To future-proof your business with data-driven insights

Collega aan het woord

Moove CSM

Christiaan van Zwieten

“No two days are the same, each bringing new challenges. Additionally, we collaborate with some of the largest companies in the Netherlands, Europe and beyond.”

Christiaan van Zwieten, Customer Success Manager

The application process.

fast-mail
Your application
Let us know you’re interested by applying for this role!
calling
Phone-call interview
We’ll meet over the phone
user-arrows (1)
1st interview
1st online interview with the Corporate Recruiter
head-side
2nd interview
2nd interview is at the office in Utrecht with Henk (COO)
Assessment
Possible to do this either online or at the office
grin
Job offer
You’ll receive a job offer!
Dani

Any questions?

Stuck in your job search? Schedule a free consultation with our experts.

Apply right away.

Office located in

Icon_Who work at

Address

Icon_Who work at

Stadsplateau 11, 3521 AZ Utrecht

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