Belgium
/ Full-time
Account Manager
Hello Customer
Gent
/ Full-time
40 - 40 (per week)
€ 4000 - € 5500 (per month)
3 to 5 years
Sales
Benefits
Required skills
Company info
What’s in it for you?
-
Competitive Salary & Benefits: Receive a competitive salary with an attractive commission structure, company car, and other perks.
-
Work-Life Flexibility: We offer hybrid working and flexible hours, allowing you to balance your personal and professional life.
-
Positive Work Environment: Enjoy a fun, informal, and inclusive culture where open communication and humor thrive.
What skills do you have?
-
Sales Enthusiast: You thrive on closing deals and achieving targets in a fast-paced environment.
-
Experienced: You have proven experience in sales; prior experience in SaaS is a significant advantage.
-
Renewal Focused: You have experience managing customer renewals and are dedicated to maintaining long-term client relationships.
-
Tech-Savvy: You are comfortable with tools like HubSpot, using them to increase efficiency in your sales process.
-
Excellent Communicator: You can communicate clearly and persuasively with both clients and colleagues.
-
Independent & Flexible: You work well autonomously, managing your schedule and tasks effectively.
-
Team-Oriented: You bring energy and positivity to a collaborative team.
-
Multilingual: Fluency in Dutch and French is required; English is a bonus.
Company information
At Hello Customer, we are revolutionizing how companies approach Customer Experience (CX). As a fast-growing SaaS company, we empower organizations with smart software solutions to better understand, engage, and delight their customers. Our tools provide actionable insights, ensuring that our clients build stronger, lasting relationships with their customers. We’re excited to invite you to be a key part of our journey in transforming CX.
Why work at Hello Customer
Thanks to Hello Customer, companies can increase their revenue and reduce costs. We collect all your customer feedback from various platforms, analyze it using our AI text analysis, and show you where to take action to become a market leader.
We have big ambitions and are growing fast. That’s why we think big, act quickly, and learn from everything we do.
Resilience
Overcoming setbacks, falling and getting back up, and trying again—never giving up. Resilience is important in our company.
Open communication
We actively foster a culture of open and transparent communication—within teams, between teams, top-down, and bottom-up.
Work with a smile
We create an environment where we work hard but also make time for fun, a (bad) joke, and shared laughter!
About
Hello Customer
Hello Customer was founded in 2015 by Leslie Cottenjé, Bram De Vos, and Joeri Pansaerts. In 2018 and 2020, we raised a total of 8 million in venture capital. With offices in Belgium and France, we aim to become the market leader in CX solutions for international B2C companies.
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Culture
#GROWTogether
Men / Women
60 / 40 %
Colleagues
32
Language
Dutch and English
Average age
35
An example of
a day at Hello Customer
Your main tasks
-
Client Acquisition & Relationship Building: Proactively reach out to potential clients, building meaningful relationships. Convert inbound and outbound leads into satisfied, long-term customers.
-
Upselling & Cross-Selling: Identify opportunities with existing clients, increasing their value through additional solutions within our product suite.
-
Stakeholder Engagement: Work closely with various stakeholders (operations, management, C-level) to align solutions with customer needs, delivering a personalized
value proposition. -
Renewal Management: Manage renewals for our existing customer base, ensuring timely
contract renewals, addressing any concerns, and maintaining customer satisfaction to prevent churn. -
Sales Funnel Management: Maintain a strong pipeline and manage your sales funnel
effectively to meet and exceed your quarterly targets. -
CRM Mastery: Use HubSpot effectively to manage leads, track progress, and boost sales
efforts, ensuring you’re maximizing the tool's potential.
Your career path
1
Multiple options
change is the only constant.
Hello Customer. Software-with-a-service
The application process.
Your application
Let us know you’re interested by applying for this role!
Phone-call interview
We’ll meet over the phone
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1st interview
1st interview with the Hiring Manager
2nd interview
2nd interview with the Hiring Manager and CEO
Job offer
You’ll receive a job offer!
Any questions?
Stuck in your job search? Schedule a free consultation with our experts.
Apply right away.
Office located in
Adress
Visserij 171, 9000 Gent, België
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